AWS Managed Service Provider — Your 24/7 AWS Operations Team
24/7 operations, security and FinOps for your AWS estate from an AWS Advanced Tier Services Partner — a fixed monthly price, a contractual SLA and standard onboarding in 2–4 weeks.
Trusted by 100+ organisations across 6 countries
- AWS Advanced Tier Services Partner
- AWS Migration & Modernization Competency
- ISO 27001 & 27701 (Opsio Private Limited)
- 100+ organisations in 6 countries
- P1 acknowledged in 15 min, 24/7
- Uptime SLA 99.9–99.99%
What's Included
An AWS managed service provider engagement covers the full operational stack — not a narrow slice. Opsio's AWS managed services span 24/7 monitoring with P1 incidents acknowledged within 15 minutes, IAM and Security Hub policy management aligned to the Well-Architected Security Pillar, FinOps cost optimization that continuously reduces your AWS bill, and lifecycle operations across compute (EC2, ECS, EKS, Lambda), databases (RDS, Aurora, DynamoDB), storage, and networking. Backup and disaster recovery are designed to your RTO/RPO objectives with cross-region replication and quarterly restore tests. Each capability is delivered by AWS-certified engineers — Solutions Architect Professional, DevOps Professional, Security Specialty — operating against documented runbooks, with peer-reviewed change management and full CloudTrail audit logging. The result is operational depth that internal teams of one or two engineers cannot match.
24/7 AWS Monitoring & Incident Response
CloudWatch-based monitoring with custom dashboards, automated alerting, and round-the-clock incident response. We monitor EC2 health, RDS performance, Lambda concurrency, EKS cluster health, and application-level metrics — acknowledging P1 alerts within 15 minutes, 24/7, with documented runbooks.
AWS Managed Security Services
IAM policy management with least-privilege enforcement, Security Hub configuration for compliance posture, GuardDuty monitoring for threat detection, WAF rule management for application protection, and encryption enforcement across your environment. We implement the AWS Well-Architected Security Pillar systematically.
AWS FinOps & Cost Optimization
FinOps practices that reduce your AWS bill: Reserved Instance and Savings Plan optimization, right-sizing with Compute Optimizer, spot instance strategies for fault-tolerant workloads, storage tiering, and unused resource cleanup. Monthly cost reports with actionable recommendations.
EC2 & Container Management
Instance lifecycle management, automated patching schedules, AMI management, Auto Scaling group optimization, and ECS/EKS cluster operations. We keep your compute layer healthy, patched, right-sized, and running the latest security updates without disrupting your applications.
Database Operations
RDS, Aurora, DynamoDB, and ElastiCache management: performance tuning, automated backup verification, failover testing, version upgrades during maintenance windows, and query optimization. We ensure your data tier is reliable, performant, and recovery-tested quarterly.
Backup & Disaster Recovery
AWS Backup configuration with cross-region replication, immutable recovery points for ransomware protection, retention policies aligned with compliance requirements, and regular DR testing. Opsio designs and maintains disaster recovery solutions meeting your specific RTO/RPO objectives.
What You Get
Every AWS managed service provider engagement ships with a fixed set of recurring deliverables, not just monitoring screens. You receive 24/7 incident response under a documented SLA (P1 acknowledged within 15 minutes, P2 within 30), monthly FinOps reports with concrete Reserved Instance and Savings Plan recommendations, quarterly Well-Architected reviews across all six pillars, and audit-ready security posture reports backed by GuardDuty and Security Hub findings. Operationally, we provide custom CloudWatch dashboards per service, documented runbooks for every critical procedure, automated patching schedules with peer-reviewed change management, and an annual disaster recovery test with documented results. A monthly executive summary surfaces SLA performance, cost trajectory, and security findings to your leadership team — so the value of an AWS managed service provider is measurable, not narrative.
Pricing & Investment Tiers
Indicative monthly bands in EUR, excluding VAT and your cloud provider's bill. A fixed quote follows the free assessment.
Standard Management
€2,600–€7,000/mo
Up to 50 resources
Enterprise Management
€7,000–€13,000/mo
Unlimited resources, dedicated TAM
FinOps Add-on
€1,300–€3,500/mo
Continuous cost optimization
Opsio's AWS managed service costs €2,600 to €7,000 per month for Standard Management, €7,000 to €13,000 per month for Enterprise Management and €1,300 to €3,500 per month for FinOps Add-on, excluding VAT and your cloud provider's bill.
Questions about pricing? Let's discuss your specific requirements.
Proof from real customer work
Published success stories with named customers. Read the full story behind each outcome.
AWS Migration Partner
Consolidated all products and services on AWS, with Opsio leading assessment, mobilisation and migration in tight service windows.
“Opsio, our AWS Migration Partner, has been instrumental in helping us assess, mobilize, and migrate to the platform, and we're incredibly grateful for their support at every step.”
40% lower TCO
Moved from ageing VMware infrastructure to AWS before peak ski season: 40% lower total cost of ownership and 40% faster page loads.
“The migration delivered measurable results — 40% faster page loads and 40% reduction in total cost of ownership.”
Near-zero downtime
Migrated a mission-critical, global SaaS recruitment platform from VMware to AWS with near-zero downtime, multi-AZ RDS and infrastructure as code.
Read the success story: WorkBusterVerify us before you sign
Partner status and certificates a buyer can check, and how to check each one.
AWS Advanced Tier Services Partner
AWS Migration & Modernization Competency. Opsio is not a member of the AWS MSP (Validated MSP) Program.
How to check: Search for “Opsio” in the AWS Partner Solutions Finder
Microsoft Partner
Member of the Microsoft AI Cloud Partner Program.
How to check: Partner confirmation available on request.
Google Cloud Partner
Member of Google Cloud Partner Advantage.
How to check: Partner confirmation available on request.
ISO 27001 & 27701 (Opsio Private Limited)
ISO/IEC 27001 and ISO/IEC 27701, held by Opsio Private Limited for the Bangalore delivery centre, where Opsio's 24/7 operations team works.
How to check: Certificate available on request.
Registered companies
Opsio AB, org. no. 556813-0032 (Sweden) · Opsio Private Limited, CIN U72900KA2018FTC112732 (India).
How to check: Look both up in the public company registers: Bolagsverket, MCA (India)
Our 4-Phase Delivery Process
Onboarding follows four phases — Assess, Onboard, Optimise and Operate — and standard onboarding takes 2–4 weeks, depending on the size of the estate. Assess audits your AWS environment for architecture risk, security posture, cost efficiency and operational gaps, and ends with a prioritised findings report. Onboard deploys CloudWatch monitoring and alerting, sets up least-privilege IAM access and documents runbooks for every critical system. Optimise implements security hardening, Reserved Instance and Savings Plan planning, right-sizing and backup configuration — this is where FinOps savings start. Operate is steady-state 24/7 operations: incident response, patching, monthly optimisation reviews and quarterly Well-Architected reviews. Each phase has named owners, deliverables and exit criteria.
Assess
Review architecture, security posture, cost efficiency and operational gaps across your AWS accounts. Deliverable: a prioritised findings report.
Onboard
Deploy CloudWatch monitoring and alerting, set up least-privilege IAM access and document runbooks for every critical system.
Optimise
Security hardening, Reserved Instance and Savings Plan planning, right-sizing, backup configuration and performance tuning.
Operate
24/7 monitoring, incident response, patching, cost management, monthly optimisation reviews and quarterly Well-Architected reviews.
Service levels written into the contract
Every tier carries a contractual uptime SLA, and response times are the same on every tier.
Tier
Standard
99.9%
Uptime SLA
Tier
Business
99.95%
Uptime SLA
Tier
Mission-Critical
99.99%
Uptime SLA
| Priority | Acknowledged within | Action started within |
|---|---|---|
| P1 — critical | 15 minutes (24/7) | 60 minutes |
| P2 — high | 30 minutes | 4 hours |
| P3 — medium | 4 business hours | — |
Service credits apply on every tier; the terms are in the contract. Restoration is tracked and reported, and SLA results are reported monthly.
Two enterprise security platforms. Included free.
Others pay a fortune for continuous vulnerability monitoring and a unified security-and-cost workspace — and then pay again for the people to run them. Every Opsio managed-cloud customer gets both, at no extra cost, with our engineers acting on what they surface.
SeqOps
Continuous vulnerability monitoring across your entire cloud & server estate — always on, never in the way.
- Every vulnerability, misconfiguration & exposure found continuously across AWS, Azure, GCP, Windows & Linux
- AI ranks findings by real risk, so effort goes where it matters
- Continuous compliance scoring: NIS2 · ISO 27001 · GDPR · PCI · HIPAA
- Read-only — collects security metadata, never your data
Opsio Shield
One intelligent workspace that unifies security posture, compliance scoring and cloud cost — so nothing hides between tools.
- Security posture, compliance score & multi-cloud spend on one live dashboard
- Cost anomalies & budget overruns caught before the invoice lands
- Auto-generated compliance evidence & vulnerability reports
- Encrypted secrets, mandatory MFA & row-level isolation by design
It's simply part of being an Opsio managed-cloud customer.
What is AWS Managed Service Provider?
An AWS managed service provider is a dedicated external operations model in which an AWS partner assumes full responsibility for monitoring, security, cost governance, and incident response across an organization's AWS environment around the clock. Without this depth of expertise, organizations routinely over-provision resources, misconfigure security groups, and miss Reserved Instance savings, widening the complexity gap every quarter as AWS continues expanding beyond 200 services. Opsio, an AWS Advanced Tier Services Partner with the AWS Migration & Modernization Competency, delivers this model from its Karlstad headquarters supported by an ISO 27001-certified delivery centre in Bangalore (Opsio Private Limited), providing genuine 24/7 coverage. Managed scope spans compute services including EC2, ECS, EKS, and Lambda; databases such as RDS, Aurora, and DynamoDB; storage; and networking. Opsio's FinOps-driven approach focuses on reducing your AWS bill through right-sizing, Savings Plans, and unused-resource cleanup, and clients gain access to AWS Migration Acceleration Program funding, enabling engineering teams to focus on product development rather than infrastructure operations.
Your Dedicated AWS Managed Service Provider
An AWS managed service provider solves the problem hidden in AWS's 200+ services — without deep expertise, organizations over-provision resources, misconfigure security groups, miss Reserved Instance opportunities, and spend engineering time on operational toil instead of building products. The complexity gap widens every quarter as AWS releases new services faster than any internal team can evaluate them. Opsio bridges that gap as your dedicated AWS managed service provider with certified architects who manage your entire environment around the clock. As an AWS Advanced Tier Services Partner with the AWS Migration & Modernization Competency, Opsio brings certified AWS architects and engineers who manage your entire AWS environment. Opsio handles monitoring, patching, security, backup, cost optimization, and incident response — 24/7 — so your team focuses on what drives business value. Our AWS managed services cover compute (EC2, ECS, EKS, Lambda), databases (RDS, Aurora, DynamoDB), storage (S3, EBS, EFS), and networking (VPC, CloudFront, Route 53).
The difference between an AWS managed service provider and an internal operations team is depth of coverage and continuous improvement. Internal teams get pulled into project work, knowledge concentrates in one or two engineers, and cost optimization becomes an afterthought. Our dedicated operations team maintains deep expertise across every AWS service, follows structured runbooks, and continuously optimizes your environment through quarterly Well-Architected reviews and monthly FinOps analysis.
Security is foundational to every engagement. We implement IAM least-privilege policies, configure GuardDuty for threat detection, deploy Security Hub for compliance posture management, manage WAF rules for application protection, and enforce encryption standards across your entire AWS estate. Every configuration change goes through documented change management with peer review.
Common problems we solve: unexplained cost spikes from untagged resources, security misconfigurations discovered during audits, performance degradation from unoptimized instance types, failed deployments from undocumented infrastructure dependencies, and compliance gaps that delay product launches. If any of these sound familiar, a dedicated AWS operations partner is worth a look.
Wondering about AWS managed services cost or whether to build an internal operations team? Our assessment provides a clear comparison with a detailed TCO analysis. A managed service is often more cost-effective than equivalent internal staffing while providing broader expertise and 24/7 coverage. The best AWS managed service providers make cost optimization part of the service from the first quarter. Featured reading from our knowledge base: MSP Managed Service Provider: IT Operations Guide – Opsio, Partner with a Trusted IT Managed Service Provider, and AI Managed Service Provider: Enhance Operations with Our Expertise. Related Opsio services: Google Cloud Managed Services — Your Data & AI Operations Team, Azure Managed Service Provider — Microsoft-Native Cloud Operations, Cloud Managed Services — Your Cloud, Our 24/7 Operations, and IT Managed Service Provider — End-to-End IT Operations.
How Opsio Compares
| Capability | In-House IT | Generic MSP | Opsio |
|---|---|---|---|
| AWS certification depth | 1-2 certs typical | Basic associate level | SA Pro, DevOps Pro, Security Specialty |
| Cost optimization | Ad-hoc reviews | Basic recommendations | FinOps built in |
| Security posture | Reactive patching | Periodic scanning | Continuous GuardDuty + Security Hub |
| Response time | Next business day | 30-60 minutes | <15 min P1, <30 min P2 |
| Well-Architected reviews | None | On request | Quarterly — all 6 pillars |
| MAP funding access | No | Rarely | Yes — AWS Advanced Tier Services Partner |
AWS Managed Service Provider — FAQ
AWS Managed Services (AMS) vs. an AWS managed service provider — what's the difference?
AWS Managed Services (AMS) is Amazon's own service for operating standardized AWS landing zones — it's a product you subscribe to from AWS. An AWS managed service provider (MSP) like Opsio is a third-party AWS Advanced Tier Services Partner that takes operational ownership of your specific AWS environment, including custom architecture, tooling, FinOps optimization, and 24/7 incident response under your account. AMS works inside fixed templates; an AWS managed service provider adapts to your stack, integrates with your existing tooling (Terraform, GitHub Actions, Datadog, PagerDuty), and provides direct engineering relationships rather than ticket-driven support. For most growing companies, an AWS MSP offers more flexibility in tooling and deeper FinOps cost optimisation than the AMS product.
How much do AWS managed services cost?
Opsio prices AWS management as a fixed monthly band, excluding VAT and your AWS bill: Standard Management €2,600–€7,000/mo (up to 50 resources); Enterprise Management €7,000–€13,000/mo (unlimited resources, dedicated TAM); FinOps Add-on €1,300–€3,500/mo (continuous cost optimization). The price depends on the number of accounts and resources, coverage and security scope. The free assessment ends with a fixed quote for your scope, and FinOps reviews report the savings next to the fee.
Do we lose control of our AWS account?
No. You retain full ownership of your AWS accounts at all times. Opsio operates using least-privilege IAM roles within your account with full audit logging via CloudTrail. You have complete visibility into every action we take, can make changes at any time, and can revoke our access instantly. We operate transparently within your governance framework. Our access is scoped to operational necessities and reviewed quarterly during security audits to ensure alignment with your compliance requirements.
What is the AWS Migration Acceleration Program?
AWS MAP provides funding, tools, and methodology to help organizations migrate to AWS. As an AWS Migration & Modernization Competency partner, Opsio helps you qualify for credits that significantly offset migration and ongoing management costs. MAP funding can cover consulting support, migration tooling, training, and financial incentives for qualifying workloads, which can materially reduce your total project investment. Opsio handles the entire MAP application process including workload qualification, credit procurement, and compliance reporting throughout the engagement.
How do you handle AWS security and compliance?
Security is foundational to our AWS managed services. We configure Security Hub for continuous compliance monitoring, deploy GuardDuty for threat detection, manage WAF rules for application protection, enforce IAM least-privilege policies, and implement encryption at rest and in transit. Our security operations run from a Bangalore delivery centre certified to ISO/IEC 27001 and ISO/IEC 27701 (held by Opsio Private Limited) and support your ISO 27001, SOC 2, GDPR, and NIS2 requirements with documented evidence for auditors. We conduct quarterly security reviews, rotate credentials on schedule, and produce audit-ready reports that satisfy both internal governance teams and external compliance auditors.
What SLAs do you offer for AWS managed services?
Uptime is a contractual SLA on every tier: 99.9% (Standard), 99.95% (Business), 99.99% (Mission-Critical). Response times are the same on every tier: P1 critical incidents are acknowledged within 15 minutes, 24/7, with action started within 60 minutes; P2 high within 30 minutes, with action started within 4 hours; P3 medium within 4 business hours. Service credits apply on every tier, with the terms in the contract, and SLA results are reported monthly.
Can you manage multi-account AWS environments?
Yes. Opsio manages complex AWS Organizations setups with hundreds of accounts across multiple OUs. We configure SCPs for governance, implement centralized logging with CloudTrail and Security Hub aggregation, manage cross-account IAM roles, and provide unified cost reporting across your entire multi-account estate with per-team chargeback visibility. Whether you have ten accounts or three hundred, our tooling scales to deliver consistent monitoring, security policies, and cost governance across every account in your organization.
How quickly can you onboard our AWS environment?
Standard onboarding takes 2–4 weeks, depending on the size and complexity of the estate. In that time we deploy monitoring and alerting, establish least-privilege IAM access, document runbooks and run an initial security and cost assessment. Every onboarding has a named project lead and ends with a handover meeting where we walk your team through the monitoring, alert thresholds and operating procedures.
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