Opsio - Cloud and AI Solutions
Managed Cloud

Cloud Managed IT Services — Your Cloud, Our Operations

Running cloud infrastructure in-house means hiring expensive specialists, carrying pagers, and hoping your team can handle incidents at 3 AM. Opsio's cloud managed IT services provide 24/7 operations across AWS, Azure, and GCP — monitoring, incident response, security management, and cost optimization so your team focuses on building product, not babysitting infrastructure.

Trusted by 100+ organisations across 6 countries · 4.9/5 client rating

AWS/Azure/GCP

Multi-Cloud

24/7

Operations

99.9%

Uptime SLA

35%

Avg Cost Savings

AWS Partner
Microsoft Partner
Google Cloud
Terraform
Datadog
PagerDuty

What is Cloud Managed IT Services?

Cloud managed IT services provide outsourced 24/7 operations for cloud infrastructure — covering monitoring, incident response, security, patching, cost optimization, and disaster recovery across AWS, Azure, and GCP.

Cloud Operations That Let You Focus on Product

Cloud infrastructure requires constant attention — patches need applying, certificates need renewing, scaling needs monitoring, and incidents need responding to at any hour. Most organizations underestimate the operational burden until their first major outage reveals gaps in monitoring, runbooks, and on-call coverage. Cloud managed IT services from Opsio close those gaps permanently. We provide end-to-end cloud operations across AWS, Azure, and GCP. Our scope covers infrastructure monitoring with Datadog or CloudWatch, incident response with 15-minute triage SLA, security monitoring with GuardDuty, Sentinel, or Security Command Center, backup management and DR testing, patching and upgrade execution, and cost optimization with monthly FinOps reporting.

Multi-cloud management is increasingly common as organizations use AWS for compute, Azure for Microsoft workloads, and GCP for data analytics. Opsio provides unified operations across all three platforms with consistent monitoring, alerting, and incident response — eliminating the need to hire specialists for each cloud provider separately.

Infrastructure-as-code discipline — powered by our managed DevOps practices — ensures that every change is version-controlled, reviewed, and repeatable. We manage environments with Terraform, apply changes through CI/CD pipelines, and detect configuration drift automatically. This eliminates the console-click changes that cause outages and make environments impossible to reproduce.

Security is embedded in operations, not treated as a separate function. Our managed security services ensure threats are detected and remediated continuously. We monitor for threats continuously, apply security patches proactively, conduct quarterly access reviews, and maintain compliance posture against frameworks like SOC 2, GDPR, HIPAA, and ISO 27001. Security findings are remediated as part of operational workflow, not deferred to a future sprint.

Cost transparency is standard. Monthly FinOps reports show exactly where your cloud spend goes, identify optimization opportunities, and track savings over time. We manage Reserved Instance coverage, spot strategies, right-sizing, and resource cleanup. Clients typically save 25-40% on their cloud bill — often more than the cost of managed services itself.

24/7 Monitoring & Incident ResponseManaged Cloud
Multi-Cloud OperationsManaged Cloud
Security & Compliance MonitoringManaged Cloud
Infrastructure-as-Code ManagementManaged Cloud
Backup & Disaster RecoveryManaged Cloud
FinOps & Cost OptimizationManaged Cloud
AWS PartnerManaged Cloud
Microsoft PartnerManaged Cloud
Google CloudManaged Cloud
24/7 Monitoring & Incident ResponseManaged Cloud
Multi-Cloud OperationsManaged Cloud
Security & Compliance MonitoringManaged Cloud
Infrastructure-as-Code ManagementManaged Cloud
Backup & Disaster RecoveryManaged Cloud
FinOps & Cost OptimizationManaged Cloud
AWS PartnerManaged Cloud
Microsoft PartnerManaged Cloud
Google CloudManaged Cloud

How We Compare

CapabilityIn-House TeamOther ProviderOpsio
Cloud coverage1-2 platformsSingle platform focusAWS, Azure, GCP unified
24/7 operationsBusiness hours + on-callBasic monitoringFull 24/7 NOC with 15-min SLA
Security monitoringPeriodic scansBasic alertingContinuous with compliance automation
Cost optimizationAnnual reviewQuarterly auditContinuous FinOps with monthly reports
Infrastructure-as-codePartial adoptionNot enforcedTerraform with drift detection
DR testingNever testedAnnual at bestQuarterly with verified restoration
Typical annual cost$350K+ (3-4 engineers)$150-250K$60-240K (fully managed)

What We Deliver

24/7 Monitoring & Incident Response

Infrastructure and application monitoring with Datadog, CloudWatch, or Azure Monitor. 15-minute critical alert triage, 1-hour active remediation SLA. PagerDuty-based alert routing with escalation policies. Root cause analysis and permanent fixes for every incident — not just restarts.

Multi-Cloud Operations

Unified operations across AWS, Azure, and GCP with consistent monitoring, alerting, and incident management. Cross-cloud networking and identity management. Single operational team covering all platforms with certified engineers for each cloud provider.

Security & Compliance Monitoring

Continuous security monitoring with GuardDuty, Sentinel, or Security Command Center. Automated compliance checks against SOC 2, GDPR, HIPAA, and ISO 27001. Proactive patching within 48 hours for critical CVEs. Quarterly access reviews and security posture assessments.

Infrastructure-as-Code Management

Terraform-managed environments with CI/CD pipelines for all infrastructure changes. Configuration drift detection and remediation. No console-click changes — every modification is code-reviewed, tested, and version-controlled for auditability.

Backup & Disaster Recovery

Automated backup strategies with cross-region replication and point-in-time recovery. Documented DR plans with defined RPO/RTO targets. Quarterly DR drills to verify recoverability. Backup restoration testing ensures your recovery capability is real, not theoretical.

FinOps & Cost Optimization

Monthly cost reports with trend analysis and optimization recommendations. Reserved Instance and Savings Plan management, spot strategy implementation, right-sizing based on utilization data, and resource cleanup. Typical savings of 25-40% on monthly cloud spend.

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What You Get

Cloud environment audit across security, performance, and cost dimensions
Monitoring and alerting configuration with Datadog or CloudWatch
Incident response workflow with PagerDuty and documented runbooks
Security baseline with compliance monitoring and patching schedule
Backup and disaster recovery configuration with quarterly testing
Terraform infrastructure-as-code for all managed environments
FinOps cost optimization report with savings tracking
Monthly operations report with uptime, incidents, and cost metrics
Quarterly strategic review with architecture recommendations
Knowledge transfer and escalation contact documentation
Opsio is our partner for IT operations and cyber security – a crucial part of our business. We roast 12 million cups of coffee each day, and therefore have high demands for availability and reliability to deliver the best possible quality for our customers. Our partnership with Opsio is vital for us to succeed with this central function.

Magnus Norman

Head of IT, Löfbergs

Investment Overview

Transparent pricing. No hidden fees. Scope-based quotes.

Cloud Assessment & Onboarding

$10,000–$25,000

One-time setup

Most Popular

Standard Managed Services

$5,000–$12,000/mo

Most popular — full operations

Enterprise Managed Services

$12,000–$20,000/mo

Enhanced SLA + dedicated team

Transparent pricing. No hidden fees. Scope-based quotes.

Questions about pricing? Let's discuss your specific requirements.

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Cloud Managed IT Services — Your Cloud, Our Operations

Free consultation

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