AWS Managed Services — 24/7 Operations & Support
Running AWS is a full-time job your team should not have to do. Patching EC2 instances, responding to CloudWatch alarms at 2 AM, managing IAM policies, and optimising costs across 200+ services requires dedicated expertise that most organisations cannot hire fast enough. Opsio's AWS managed services handle day-to-day operations, security, and optimisation so your engineers focus on building products — not managing infrastructure.
Trusted by 100+ organisations across 6 countries
24/7
Monitoring & Response
99.9%
Uptime SLA
30%
Avg Cost Savings
<15min
Incident Response
What's Included
24/7 Monitoring & Incident Response
Continuous monitoring of EC2, RDS, ECS, Lambda, and all AWS services using CloudWatch, custom metrics, and synthetic checks. Automated alerting with human investigation and resolution within SLA. Root cause analysis for every incident.
Patching & Maintenance
Scheduled patching of OS, middleware, and application dependencies across your AWS fleet. Automated testing in staging environments before production deployment. Compliance-window adherence for regulated environments.
Security Operations
GuardDuty threat detection, Security Hub compliance monitoring, IAM access reviews, security group auditing, and encryption enforcement. CIS AWS Benchmark alignment with continuous drift detection and remediation.
Cost Optimisation
Monthly cost reviews with right-sizing recommendations, Reserved Instance and Savings Plan management, S3 lifecycle policy enforcement, and unused resource cleanup. Average savings of 30% within the first quarter.
Backup & Disaster Recovery
Automated backup management using AWS Backup with cross-region replication, retention policy enforcement, and quarterly recovery testing. RPO and RTO validation against your business continuity requirements.
Opsio has been a reliable partner in managing our cloud infrastructure. Their expertise in security and managed services gives us the confidence to focus on our core business while knowing our IT environment is in good hands.
Magnus Norman
Head of IT · Löfbergs
Two enterprise security platforms. Included free.
Others pay a fortune for continuous vulnerability monitoring and a unified security-and-cost workspace — and then pay again for the people to run them. Every Opsio managed-cloud customer gets both, at no extra cost, with our engineers acting on what they surface.
SeqOps
Continuous vulnerability monitoring across your entire cloud & server estate — always on, never in the way.
- Every vulnerability, misconfiguration & exposure found continuously across AWS, Azure, GCP, Windows & Linux
- AI ranks findings by real risk, so effort goes where it matters
- Continuous compliance scoring: NIS2 · ISO 27001 · GDPR · PCI · HIPAA
- Read-only — collects security metadata, never your data
Opsio Shield
One intelligent workspace that unifies security posture, compliance scoring and cloud cost — so nothing hides between tools.
- Security posture, compliance score & multi-cloud spend on one live dashboard
- Cost anomalies & budget overruns caught before the invoice lands
- Auto-generated compliance evidence & vulnerability reports
- Encrypted secrets, mandatory MFA & row-level isolation by design
It's simply part of being an Opsio managed-cloud customer.
Let Experts Run Your AWS Infrastructure
AWS provides the building blocks — but operating those blocks reliably at scale requires constant attention. CloudWatch alerts fire at 3 AM when an RDS instance hits storage limits. Security patches need testing and deployment across dozens of EC2 instances within compliance windows. IAM policies drift as developers create overly permissive roles to unblock themselves. S3 buckets accumulate data without lifecycle policies. The operational burden grows linearly with your AWS footprint, and the talent market for experienced AWS engineers remains fiercely competitive. Opsio's AWS managed services take operational responsibility for your AWS environment with contractual SLAs. Our operations team monitors infrastructure health 24/7 using CloudWatch, CloudTrail, GuardDuty, and custom dashboards. We handle patching, backup verification, security incident response, capacity planning, and cost optimisation as an ongoing service — not reactive break-fix. Every action is documented, every change follows your approved change management process, and every incident produces a root cause analysis.
Our managed service model scales with your needs: from basic monitoring and alerting for small environments to full operational management with architecture evolution for enterprise workloads. We use Terraform for all infrastructure changes, ensuring reproducibility and audit trails. Monthly operations reviews cover uptime, incidents, security posture, cost trends, and recommendations for improvement. Featured reading from our knowledge base: Managed IT Support for Business Efficiency, How Do Service Providers Support Business Operations?, and Efficiently Manage Operations with our DevOps Managed Service – Opsio. Related Opsio services: Azure Managed Service — 24/7 Cloud Operations, IT Managed Service Provider — End-to-End IT Operations, Managed Azure Services — Expert Azure Cloud Operations, and Cloud Managed IT Services India — Your Cloud, Our Operations.
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AWS Managed Services — 24/7 Operations & Support
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