AWS Managed Service Provider India
24/7 AWS operations for your Mumbai and Hyderabad workloads, run by Opsio's India team — INR pricing, DPDPA- and CERT-In-aligned controls and a contractual SLA.
Trusted by 100+ organisations across 6 countries
- AWS Advanced Tier Services Partner
- AWS Migration & Modernization Competency
- ISO 27001 & 27701 (Opsio Private Limited)
- Offices in Bangalore, Chennai, Gurgaon, Pune
- P1 acknowledged in 15 min, 24/7
- Uptime SLA 99.9–99.99%
What's Included
An AWS managed service provider engagement covers the full operational stack — not a narrow slice. Opsio's AWS managed services span 24/7 monitoring with severity-based incident response, IAM and Security Hub policy management aligned to the Well-Architected Security Pillar, FinOps cost optimization that reduces your AWS bill through right-sizing, Savings Plans and idle-resource cleanup, and lifecycle operations across compute (EC2, ECS, EKS, Lambda), databases (RDS, Aurora, DynamoDB), storage, and networking. Backup and disaster recovery are designed to your RTO/RPO objectives with cross-region replication and quarterly restore tests. Each capability is delivered by AWS-certified engineers — Solutions Architect Professional, DevOps Professional, Security Specialty — operating against documented runbooks, with peer-reviewed change management and full CloudTrail audit logging. The result is operational depth that internal teams of one or two engineers cannot match.
Round-the-Clock AWS Monitoring & Operations
CloudWatch dashboards plus custom CloudWatch Logs Insights queries, EventBridge-routed alerts to PagerDuty/Opsgenie, IST L1 first response, and 24/7 incident handling for EC2 fleets, RDS clusters, Lambda concurrency limits, and EKS node health across ap-south-1 and ap-south-2.
AWS Security Management
IAM policy governance, Security Hub configuration, GuardDuty threat detection, WAF rule management, encryption enforcement, and security group optimisation — implementing the Well-Architected Security Pillar with CERT-In alignment.
AWS Cost Optimisation (FinOps)
FinOps practices to reduce your INR-billed AWS usage: Reserved Instance and Savings Plan planning, right-sizing via Compute Optimizer, spot strategies, storage tiering, and idle-resource cleanup with monthly reporting.
EC2 & Container Management
Instance lifecycle management, automated patching, golden AMI pipelines, Auto Scaling group tuning, and ECS/EKS cluster administration keeping your compute layer healthy, compliant, and correctly sized for Indian workloads.
Database Management
RDS, Aurora, DynamoDB, and ElastiCache administration including performance tuning, automated backup verification, failover drills, version upgrades, and query optimisation for latency-sensitive BFSI and e-commerce applications.
Backup & Disaster Recovery
AWS Backup configuration, cross-region replication to Hyderabad DR, recovery-point management, and quarterly DR drills ensuring your RTO/RPO targets are met and CERT-In audit-ready documentation is maintained.
What You Get
Every AWS managed service provider engagement ships with a fixed set of recurring deliverables, not just monitoring screens. You receive 24/7 incident response under a documented SLA (response times defined per severity), monthly FinOps reports with concrete Reserved Instance and Savings Plan recommendations, quarterly Well-Architected reviews across all six pillars, and audit-ready security posture reports backed by GuardDuty and Security Hub findings. Operationally, we provide custom CloudWatch dashboards per service, documented runbooks for every critical procedure, automated patching schedules with peer-reviewed change management, and an annual disaster recovery test with documented results. A monthly executive summary surfaces SLA performance, cost trajectory, and security findings to your leadership team — so the value of an AWS managed service provider is measurable, not narrative.
Pricing & Investment Tiers
Indicative bands in INR, excluding GST and your cloud provider's bill. A fixed quote follows the free assessment.
Standard Management
₹2,50,000–₹6,75,000/mo
Up to 50 resources
Enterprise Management
₹6,75,000–₹12,50,000/mo
Unlimited resources, dedicated TAM
FinOps Add-on
₹1,25,000–₹3,25,000/mo
Continuous cost optimisation
Opsio's AWS managed service costs ₹2,50,000 to ₹6,75,000 per month for Standard Management, ₹6,75,000 to ₹12,50,000 per month for Enterprise Management and ₹1,25,000 to ₹3,25,000 per month for FinOps Add-on, excluding GST and your cloud provider's bill.
Questions about pricing? Let's discuss your specific requirements.
Proof from real customer work
Published success stories with named customers. Read the full story behind each outcome.
AWS Migration Partner
Consolidated all products and services on AWS, with Opsio leading assessment, mobilisation and migration in tight service windows.
“Opsio, our AWS Migration Partner, has been instrumental in helping us assess, mobilize, and migrate to the platform, and we're incredibly grateful for their support at every step.”
40% lower TCO
Moved from ageing VMware infrastructure to AWS before peak ski season: 40% lower total cost of ownership and 40% faster page loads.
“The migration delivered measurable results — 40% faster page loads and 40% reduction in total cost of ownership.”
Near-zero downtime
Migrated a mission-critical, global SaaS recruitment platform from VMware to AWS with near-zero downtime, multi-AZ RDS and infrastructure as code.
Read the success story: WorkBusterVerify us before you sign
Partner status and certificates a buyer can check, and how to check each one.
AWS Advanced Tier Services Partner
AWS Migration & Modernization Competency. Opsio is not a member of the AWS MSP (Validated MSP) Program.
How to check: Search for “Opsio” in the AWS Partner Solutions Finder
Microsoft Partner
Member of the Microsoft AI Cloud Partner Program.
How to check: Partner confirmation available on request.
Google Cloud Partner
Member of Google Cloud Partner Advantage.
How to check: Partner confirmation available on request.
ISO 27001 & 27701 (Opsio Private Limited)
ISO/IEC 27001 and ISO/IEC 27701, held by Opsio Private Limited for the Bangalore delivery centre, where Opsio's 24/7 operations team works.
How to check: Certificate available on request.
Registered companies
Opsio AB, org. no. 556813-0032 (Sweden) · Opsio Private Limited, CIN U72900KA2018FTC112732 (India).
How to check: Look both up in the public company registers: Bolagsverket, MCA (India)
Our 4-Phase Delivery Process
Onboarding follows four phases — Assess, Onboard, Optimise and Operate — and standard onboarding takes 2–4 weeks, depending on the size of the estate. Assess reviews your accounts across Mumbai and Hyderabad for architecture risk, security posture, cost and operational gaps, and maps DPDPA and CERT-In obligations; the deliverable is a prioritised findings report. Onboard deploys CloudWatch monitoring and alerting, least-privilege IAM access and runbooks for every critical system. Optimise covers security hardening, Reserved Instance and Savings Plan planning, right-sizing and backup. Operate is steady-state 24/7 operations with incident response, patching, monthly optimisation reviews and quarterly Well-Architected reviews.
Assess
Review your AWS environment across Mumbai and Hyderabad: architecture, security posture, cost efficiency, operational gaps and DPDPA / CERT-In obligations.
Onboard
Deploy CloudWatch monitoring and alerting, establish least-privilege IAM access and document runbooks for your Indian environment.
Optimise
Security hardening, FinOps cost reduction, backup configuration and performance tuning.
Operate
24/7 monitoring, incident response, patching, cost management and monthly optimisation reviews.
Service levels written into the contract
Every tier carries a contractual uptime SLA, and response times are the same on every tier.
Tier
Standard
99.9%
Uptime SLA
Tier
Business
99.95%
Uptime SLA
Tier
Mission-Critical
99.99%
Uptime SLA
| Priority | Acknowledged within | Action started within |
|---|---|---|
| P1 — critical | 15 minutes (24/7) | 60 minutes |
| P2 — high | 30 minutes | 4 hours |
| P3 — medium | 4 business hours | — |
Service credits apply on every tier; the terms are in the contract. Restoration is tracked and reported, and SLA results are reported monthly.
Two enterprise security platforms. Included free.
Others pay a fortune for continuous vulnerability monitoring and a unified security-and-cost workspace — and then pay again for the people to run them. Every Opsio managed-cloud customer gets both, at no extra cost, with our engineers acting on what they surface.
SeqOps
Continuous vulnerability monitoring across your entire cloud & server estate — always on, never in the way.
- Every vulnerability, misconfiguration & exposure found continuously across AWS, Azure, GCP, Windows & Linux
- AI ranks findings by real risk, so effort goes where it matters
- Continuous compliance scoring: NIS2 · ISO 27001 · GDPR · PCI · HIPAA
- Read-only — collects security metadata, never your data
Opsio Shield
One intelligent workspace that unifies security posture, compliance scoring and cloud cost — so nothing hides between tools.
- Security posture, compliance score & multi-cloud spend on one live dashboard
- Cost anomalies & budget overruns caught before the invoice lands
- Auto-generated compliance evidence & vulnerability reports
- Encrypted secrets, mandatory MFA & row-level isolation by design
It's simply part of being an Opsio managed-cloud customer.
Run by Opsio's India team
Your environment is operated by Opsio Private Limited, Opsio's Indian company (CIN U72900KA2018FTC112732), from offices in Bangalore, Chennai, Gurgaon and Pune. The Bangalore delivery centre is certified to ISO/IEC 27001 and ISO/IEC 27701, so the team that runs your workloads works inside a certified information-security and privacy management system.
Contracts and invoices are in INR with GST-compliant invoicing, and the L1 team works IST hours with round-the-clock coverage, backed by the Karlstad team in Sweden for follow-the-sun escalation. Compliance work for the Digital Personal Data Protection Act, 2023 (DPDPA) and CERT-In's incident-reporting directions is part of the onboarding, not a separate project.
What is AWS Managed Service Provider India?
AWS Managed Service Provider India is a specialised engagement model in which a certified AWS partner assumes full operational responsibility for an enterprise's AWS estate, covering monitoring, patching, security, cost governance, and incident response across Indian cloud infrastructure. Opsio delivers this service as an AWS Advanced Tier Services Partner with the AWS Migration & Modernization Competency, managing workloads hosted in ap-south-1 Mumbai and ap-south-2 Hyderabad with operations anchored at its ISO 27001-certified delivery centre in Bangalore (Opsio Private Limited). The managed scope spans compute services including EC2, EKS, and Lambda; databases such as RDS, Aurora, and DynamoDB; and security tooling including GuardDuty, Security Hub, and WAF. FinOps practices covering Reserved Instances, Savings Plans, and spot optimisation reduce INR-billed AWS spend. All engagements are governed by DPDPA 2023 data-residency requirements and support CERT-In incident reporting obligations, making the model particularly relevant for BFSI clients subject to RBI cloud circulars and for Digital India programme workloads.
AWS Operations Without the Engineering-Hour Tax
An AWS managed service provider in India gets paid in INR; the engineering hours you save get spent shipping product. Most teams don't track that trade. They watch the AWS bill. Meanwhile, three engineers spend half their week on patching, IAM cleanup, RI right-sizing, and CERT-In incident reports — work that consumes expensive engineering salaries and produces zero customer-facing output. Opsio's AWS managed services run that operational layer for ap-south-1 Mumbai and ap-south-2 Hyderabad workloads, charged in INR, governed by DPDPA. Multi-cloud estates with a parallel Microsoft footprint typically pair this AWS scope with our Azure managed service provider service to keep operating models consistent. As an AWS Advanced Tier Services Partner with the AWS Migration & Modernization Competency, Opsio fields certified AWS architects and engineers who take full ownership of your AWS environment. We handle CloudWatch monitoring, patching, security hardening, automated backups, FinOps cost reviews, and incident response — round the clock — freeing your team to concentrate on product roadmaps, whether that means scaling a UPI-based fintech or modernising a Digital India service. The 24/7 monitoring layer is delivered through our dedicated cloud monitoring and support services, with SLO/SLI thresholds tuned for Indian peak-traffic patterns.
Our managed services span the entire stack: compute (EC2, ECS, EKS, Lambda), databases (RDS, Aurora, DynamoDB, ElastiCache), storage (S3, EBS, EFS), networking (VPC, CloudFront, Route 53), security (IAM, GuardDuty, Security Hub, WAF), and cost management through continuous cloud cost optimization services covering Reserved Instances, Savings Plans, and spot orchestration — all governed by Indian data-residency requirements. Backup, cross-region replication, and quarterly restore drills are delivered through our cloud disaster recovery service so RTO/RPO objectives are evidenced rather than asserted.
Fully managed AWS differs from unmanaged AWS in one specific way: who owns the runbook. On unmanaged AWS, your team is paged when GuardDuty fires at 02:30 IST, your team writes the post-incident report for CERT-In's six-hour window, your team explains the RI utilisation drop to finance. On managed AWS with Opsio, our IST L1 fields the alert, our engineers file the regulator-ready forensic packet, and your finance team gets a single INR-denominated invoice with the cost-optimisation delta versus last month already calculated. Security guardrails for DPDPA principal-data handling, IAM least-privilege, and CIS-benchmarked AMIs are operationalised through our cloud security service rather than left as a checklist.
India-specific positioning matters operationally as well as commercially. The Digital Personal Data Protection Act, 2023 (DPDPA) imposes consent, purpose-limitation, and breach-notification obligations on any AWS workload handling Indian principal data; our IAM, KMS, and audit-logging baselines are mapped to those clauses by default. CERT-In's CSIRT directives — including the six-hour incident reporting window and 180-day log retention — are baked into the GuardDuty, Security Hub, and CloudTrail configuration we deploy on day one. Sector-specific overlays (RBI cloud-outsourcing guidance for BFSI, IRDAI's Information and Cyber Security Guidelines for insurers, SEBI's Cloud Services Framework for capital-market intermediaries) are addressed during the assessment phase, with control-mapping documentation produced as a deliverable. AWS Mumbai (ap-south-1) and AWS Hyderabad (ap-south-2) regional pairing satisfies data-localisation expectations; Azure Central India is available for parallel multi-cloud estates. All invoices are denominated in INR with GST-compliant tax handling and Reserved Instance/Savings Plan purchases routed through our AWS India entity to simplify accounts-payable reconciliation. Featured reading from our knowledge base: Partner with a Trusted IT Managed Service Provider, How to choose an AWS managed services provider in India, and Managed Service Provider India: Complete Guide.
How Opsio Compares
| Capability | DIY AWS Management | Generic MSP | Opsio AWS Managed India |
|---|---|---|---|
| Region expertise | Generic setup | Limited India knowledge | Deep ap-south-1 Mumbai + ap-south-2 Hyderabad expertise |
| Cost optimisation | Manual reviews | Basic right-sizing | Continuous savings via RIs, Savings Plans, spot orchestration |
| Security posture | Default configs | Basic hardening | CIS benchmarks + CERT-In + DPDPA aligned architecture |
| 24/7 operations | Business hours only | Offshore NOC, EST or PST shifts | India-based L1-L3 with IST coverage and severity-based response SLA |
| Well-Architected reviews | Never done | Annual review | Quarterly WAR with automated remediation |
| Landing zone | Single account | Basic multi-account | Control Tower + SCPs + SSO enterprise landing zone |
AWS Managed Service Provider India — FAQ
What does an AWS managed service provider do in India?
An AWS MSP manages your Indian AWS infrastructure end-to-end: round-the-clock monitoring, incident response, security hardening, patching, backup, FinOps cost optimisation, and architectural guidance — so your engineering team can focus on product delivery rather than operational toil. Our pricing model is designed for Indian enterprise budgeting practices, with INR-denominated contracts and flexible payment terms. We offer both capex and opex structures, quarterly cost reviews, and proactive optimisation recommendations to ensure maximum value delivery. GST-compliant invoicing is standard across all engagements.
How much do AWS managed services cost in India?
Opsio prices AWS management as a fixed monthly band in INR, excluding GST and your AWS bill: Standard Management ₹2,50,000–₹6,75,000/mo (up to 50 resources); Enterprise Management ₹6,75,000–₹12,50,000/mo (unlimited resources, dedicated TAM); FinOps Add-on ₹1,25,000–₹3,25,000/mo (continuous cost optimisation). The price depends on the number of accounts and resources, SLA tier and FinOps scope. The free assessment ends with a fixed quote, and the quarterly INR spend review shows the savings next to the fee.
Which AWS regions do you support in India?
Primary regions are ap-south-1 Mumbai and ap-south-2 Hyderabad. We also manage workloads in Singapore, Frankfurt, and US regions for Indian enterprises with global footprints. Festive-season scaling for ap-south-1 (Diwali, Big Billion Day, IPL final) and FY-end batch surges (March 25-31 IST) are baked into our runbook templates — not bolted on. CloudWatch alarm thresholds are tuned per workload during onboarding, not copied from generic defaults.
Do we lose control of our AWS account?
No. You own the AWS accounts; we operate inside them via least-privilege IAM roles with CloudTrail logging every action. Your team keeps root credentials, billing console access, and the ability to revoke our access in a single click. The standard onboarding runbook includes change-freeze windows around quarter-end and Diwali, plus a documented exit clause — full IAM role deletion and runbook handover within 30 days of any termination notice.
How does Opsio help with CERT-In compliance on AWS?
GuardDuty plus Security Hub plus CloudTrail forms the detection-and-evidence chain. When something fires, our IST L1 confirms the event, exports the CloudTrail slice and GuardDuty finding, and packages it into the CERT-In incident format inside the mandated six-hour window. Logs are retained for the regulator's required period in S3 with object-lock — auditable, immutable, and searchable from the executive dashboard.
How does Opsio reduce AWS costs for Indian enterprises?
Our cost optimisation strategy combines multiple levers: Reserved Instance and Savings Plan portfolio management, intelligent spot instance orchestration for fault-tolerant workloads, right-sizing based on actual utilisation data, automated scheduling for non-production environments, storage tiering across S3 classes, and elimination of idle resources. We manage the entire RI and Savings Plan lifecycle including purchase timing, coverage analysis, and utilisation monitoring to maximise returns for Indian enterprises.
Does Opsio provide 24/7 support for AWS environments in Indian time zones?
Yes, we provide round-the-clock support with IST-aligned staffing. Our L1 support team operates from India, providing round-the-clock coverage with response times defined per severity in your SLA. L2 and L3 engineers are available for escalation during IST hours with on-call coverage outside business hours. We integrate with your incident management tools — ServiceNow, PagerDuty, or Jira Service Management — and provide a dedicated Slack or Teams channel for real-time communication with your Indian operations team.
What SLAs do you offer for AWS managed services?
Uptime is a contractual SLA on every tier: 99.9% (Standard), 99.95% (Business), 99.99% (Mission-Critical). Response times are the same on every tier: P1 critical incidents are acknowledged within 15 minutes, 24/7, with action started within 60 minutes; P2 high within 30 minutes, with action started within 4 hours; P3 medium within 4 business hours. Service credits apply on every tier, with the terms in the contract, and SLA results are reported monthly.
Free consultation
Talk to an expert about AWS Managed Service Provider India
Tell us briefly what you need. A specialist replies within one business day — free and without obligation.
- Reply within one business day
- No obligation
- Certified cloud engineers
AWS Managed Service Provider India
Get an AWS Assessment