GDPR & DPDPA Compliance Services
Achieve and maintain GDPR and DPDPA compliance with confidence. Opsio helps Indian enterprises implement the technical and organisational measures both regulations require — from data mapping and privacy impact assessments to consent management and breach notification procedures for cross-border operations.
Trusted by 100+ organisations across 6 countries
100+
Compliance Projects
72h
GDPR Notification
DPDPA
Aligned
DPO
as-a-Service
What's Included
Opsio's GDPR compliance services cover six capabilities mapped to specific GDPR articles, not generic privacy advice. Data mapping and Records of Processing Activities (RoPA) inventories every personal-data processing activity across systems, third parties, and SaaS tools — what data, whose data, lawful basis, purpose, retention, recipients — satisfying Article 30. Data Protection Impact Assessments (DPIA) handle high-risk processing under Article 35 with structured risk evaluation and DPO consultation. Consent management implementation deploys OneTrust, Cookiebot, or custom solutions meeting GDPR's 'freely given, specific, informed, unambiguous' standard plus ePrivacy cookie requirements. Data subject rights automation handles Article 15-22 requests within the one-month deadline with identity verification and audit trails. Breach notification procedures meet the 72-hour Article 33 reporting clock with templates, escalation paths, and evidence preservation. DPO-as-a-Service delivers Article 37-39 independent oversight without full-time hire cost.
Data Mapping & RoPA
Comprehensive inventory of all personal data processing activities across Indian operations and cross-border flows: what data, whose data, why processed, where stored, who accesses it, and retention periods. Foundation for both GDPR and DPDPA.
Data Protection Impact Assessment
DPIAs for high-risk processing — profiling, large-scale monitoring, sensitive data. We assess risks, identify mitigations, and document analysis satisfying both GDPR Article 35 and DPDPA requirements for Indian data fiduciaries.
Consent Management
Implementation of lawful consent mechanisms — cookie consent for European users, marketing opt-in, preference centres, and DPDPA consent workflows for Indian data principals. Consent is specific, informed, and properly recorded.
Data Principal Rights Automation
Systems and processes handling data subject and data principal requests: access, erasure, rectification, portability, and restriction. Workflows meet GDPR's one-month deadline and DPDPA's prescribed response timelines.
Breach Notification Procedures
Documented breach detection, assessment, and notification procedures meeting GDPR's seventy-two-hour supervisory authority requirement and DPDPA's Data Protection Board notification obligations. Includes severity frameworks and communication templates.
DPO-as-a-Service
An experienced Data Protection Officer available to your Indian organisation without full-time cost. Our DPOs provide independent oversight, regulatory liaison with European and Indian authorities, and DPIA oversight as required.
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Opsio has been a reliable partner in managing our cloud infrastructure. Their expertise in security and managed services gives us the confidence to focus on our core business while knowing our IT environment is in good hands.
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Head of IT · Löfbergs
GDPR & DPDPA Compliance Without the Complexity
The GDPR affects every organisation processing EU residents' personal data — including Indian IT/BPO companies, GCCs, and SaaS exporters serving European clients. Meanwhile, India's DPDPA introduces domestic data protection obligations. Non-compliance carries heavy fines under both regimes and damages client trust. Opsio's compliance services cover both regulations: data processing inventories, Records of Processing Activities, Data Protection Impact Assessments for high-risk processing, consent management aligned with both GDPR and DPDPA, data principal rights automation, breach notification procedures meeting GDPR's seventy-two-hour and DPDPA's prescribed timelines, and ongoing monitoring.
For Indian enterprises without dedicated data protection expertise, we offer DPO-as-a-Service — providing the independence and knowledge both regulations demand without the cost of a full-time hire. Our dual-regulation approach eliminates redundant compliance effort.
Indian IT services companies, pharmaceutical firms with EU clinical trials, and SaaS providers serving European customers face the dual compliance challenge of meeting GDPR requirements while simultaneously adhering to India's Digital Personal Data Protection Act 2023. These two frameworks share philosophical similarities but diverge significantly in consent mechanisms, cross-border transfer provisions, and enforcement approaches. Opsio's integrated compliance programme addresses both frameworks simultaneously, eliminating redundant efforts.
The DPDPA's enactment has fundamentally changed the compliance landscape for Indian enterprises processing personal data. Companies that previously focused solely on GDPR for their EU-facing operations now must implement parallel compliance programmes for Indian data subjects. Opsio's unified approach maps controls across both frameworks, identifying shared requirements that can be satisfied with single implementations and highlighting areas where India-specific provisions demand additional measures.
Cross-border data transfers between India and the EU have become more complex with the DPDPA introducing its own transfer mechanisms alongside GDPR's Standard Contractual Clauses and adequacy decisions. Indian enterprises must now navigate both frameworks' transfer requirements simultaneously, particularly for IT outsourcing operations where personal data flows bidirectionally between Indian processing centres and European data controllers. Featured reading from our knowledge base: Cloud and DPDPA: Cost-Effective Data Protection Compliance, DPDPA Children's Data Protection: Special Requirements, and Data Protection Board India: Enforcement Powers and Penalties. Related Opsio services: DPDPA Compliance Services — Digital Personal Data Protection for Indian Enterprises, Compliance & Risk Assessment India — DPDPA, RBI, SEBI, NIST, ISO 27001, ISO Compliance Services, and Data Governance Consulting Services.
How Opsio Compares
| Capability | DIY Compliance | Generic Consultant | Opsio GDPR & DPDPA India |
|---|---|---|---|
| Regulatory scope | GDPR only | GDPR basics | Dual GDPR + DPDPA integrated compliance |
| Data mapping | Manual spreadsheets | Basic discovery | Automated data flow mapping across Indian + EU systems |
| Consent management | Cookie banner only | Basic CMP | Full consent lifecycle with DPDPA notice requirements |
| Cross-border transfers | Standard clauses | Basic SCCs | GDPR SCCs + DPDPA cross-border transfer mechanisms |
| DPO services | Not available | Part-time advisory | Virtual DPO with CERT-In and DPDPB liaison |
| Breach notification | Ad-hoc process | Basic template | Automated 72hr GDPR + 6hr CERT-In dual notification |
| Typical annual cost | ₹20-40L (FTE + legal) | ₹15-25L (advisory only) | ₹18-40L (end-to-end managed compliance) |
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What You Get
A GDPR compliance engagement ships ten specific deliverables tied to regulatory evidence requirements. Records of Processing Activities (RoPA) with lawful-basis analysis satisfies Article 30 documentation needs under supervisory authority audit. DPIA reports cover high-risk processing per Article 35 with structured risk evaluation and mitigation. Consent management platform implementation delivers GDPR-compliant cookie banners and preference centers with audit-trail recordkeeping. Data subject rights automation workflows track every request against the one-month deadline with documented response evidence. Breach notification procedures include 72-hour DPA templates, individual notification letters, and internal escalation runbooks. Cross-border data transfer assessment and SCC implementation covers every international flow including SaaS sub-processors. DPO advisory reports document Article 37-39 oversight activities. Staff training materials, annual compliance review, and DPA vendor templates close out the engagement with audit-ready evidence packages.
Pricing & Investment Tiers
Transparent pricing. No hidden fees. Scope-based quotes.
Dual-Framework Gap Assessment
₹4–₹10 lakh
One-time
Full Implementation
₹12–₹30 lakh
DPO-as-a-Service
₹1.2–₹3 lakh/mo
Ongoing
Transparent pricing. No hidden fees. Scope-based quotes.
Questions about pricing? Let's discuss your specific requirements.
Why Choose Opsio for Cloud Services
Six characteristics make Opsio's GDPR compliance services materially different from law-firm-only advice or tool-only deployments. Both technical and legal expertise sit in the same engagement — privacy-by-design measures get implemented in your systems, not just specified in PDFs. Practical implementation focus means our engineers configure consent management platforms, build data subject rights workflows, and stand up breach procedures alongside legal review — no handoff gap. Cloud-native GDPR expertise covers personal data flowing through AWS, Azure, and GCP with platform-specific Article 32 technical measures. DPO-as-a-Service provides independent oversight at $1,500-4,000/month versus $120K+ for a full-time senior hire. Automation-first approach means data subject requests, consent management, and compliance monitoring run through proven platforms rather than spreadsheets and email. Compliance is treated as continuous, not a one-time project — regulatory change tracking and ongoing DPO advisory keep you current.
Technical plus legal understanding
We bridge the gap between IT implementation and regulatory requirements under both GDPR and DPDPA.
Practical implementation focus
We implement technical measures within Indian infrastructure, not just provide advisory opinions.
Cloud-native compliance
Deep expertise in GDPR and DPDPA compliance for AWS Mumbai, Azure Central India, and GCP.
DPO-as-a-Service available
Independent DPO expertise for both GDPR and DPDPA without full-time hiring costs.
Automation-first approach
Automated data principal request handling, consent management, and continuous compliance monitoring.
Ongoing dual compliance
Continuous monitoring across both GDPR and DPDPA — not just project-based one-time assessments.
Not sure yet? Start with a pilot.
Begin with a focused 2-week assessment. See real results before committing to a full engagement. If you proceed, the pilot cost is credited toward your project.
Our 4-Phase Delivery Process
GDPR compliance from Opsio runs through four phases with clear deliverables and decision points. GDPR Gap Assessment (1-2 weeks) evaluates current compliance against every relevant GDPR article and recital — data mapping, consent, rights handling, breach procedures, technical measures — and produces a prioritized compliance roadmap. Data Mapping & Documentation (3-4 weeks) builds the comprehensive personal data processing inventory, Records of Processing Activities under Article 30, and Data Protection Impact Assessments for high-risk processing under Article 35 — establishing the compliance foundation. Technical Implementation (4-6 weeks) deploys the consent management platform, data subject rights workflows, breach notification procedures, cross-border transfer mechanisms (SCCs, adequacy assessments), and privacy-by-design controls. Ongoing Compliance & DPO (continuous) covers compliance monitoring, DPO-as-a-Service, annual reviews, regulatory change tracking, and staff training — ensuring compliance survives organizational and regulatory drift.
Gap Assessment
Evaluate current GDPR and DPDPA compliance status across all processing activities and controls.
Data Mapping
Create comprehensive data processing inventory covering Indian operations and cross-border data flows.
Implementation
Implement technical and organisational measures: consent, rights automation, breach procedures, and DPIAs.
Ongoing Compliance
Continuous monitoring, DPO services, annual reviews, and regulatory change tracking for both regimes.
Key Takeaways
- Data Mapping & RoPA
- Data Protection Impact Assessment
- Consent Management
- Data Principal Rights Automation
- Breach Notification Procedures
Industries Served by Opsio
GDPR compliance pressure varies sharply by industry, and Opsio adapts engagement scope accordingly. SaaS and technology companies process personal data on behalf of B2B customers, requiring data processor compliance under Article 28, customer DPA management with templates, sub-processor disclosure, and cross-border transfer documentation that customers' DPOs will scrutinize during procurement. E-commerce and retail face customer data and marketing consent challenges — cookie compliance under ePrivacy, granular preference centers, payment data protection alongside PCI DSS, and frequent consent renewal cycles. Healthcare processes special-category health data under Article 9 with explicit-consent or substantial-public-interest lawful bases, plus enhanced security under Article 32 and DPIA requirements for nearly all processing. Financial services run profiling and automated decision-making under Article 22, requiring impact assessments and individual rights to opt out — alongside DORA, PSD2, and MiFID II overlays.
IT/BPO & GCCs
GDPR compliance for European client data processed in India.
E-commerce & D2C
DPDPA customer data and cross-border marketing consent.
Healthcare & Pharma
Sensitive health data protection under both GDPR and DPDPA.
Fintech & BFSI
Customer financial data processing and cross-border transfer compliance.
GDPR & DPDPA Compliance Services — FAQ
Do Indian companies need GDPR compliance?
Yes, if you process personal data of EU residents — common for IT/BPO companies, GCCs, SaaS exporters, and any Indian business with European customers. GDPR applies regardless of where processing occurs. Additionally, DPDPA creates domestic obligations for all data fiduciaries operating in India.
How much does GDPR and DPDPA compliance cost in India?
A gap assessment covering both frameworks costs ₹4 lakh to ₹10 lakh. Full implementation including data mapping, DPIA, consent, and breach procedures ranges from ₹12 lakh to ₹30 lakh. DPO-as-a-Service starts at ₹1.2 lakh per month. Our India-based delivery team provides IST-aligned support with dedicated account management and quarterly business reviews to.
Does my Indian company need a Data Protection Officer?
Under GDPR, you need a DPO if you perform large-scale systematic monitoring or process sensitive data at scale. Under DPDPA, significant data fiduciaries will require a DPO based in India. Opsio's DPO-as-a-Service covers both requirements at a fraction of full-time cost. We structure all pricing in INR with transparent breakdowns and GST-compliant invoicing. Flexible monthly or annual billing options accommodate Indian enterprise procurement cycles, and our commercial team works directly with your finance department to streamline purchase order workflows and ensure budget alignment across quarters.
What are the penalties for GDPR and DPDPA non-compliance?
GDPR fines reach twenty million euros or four percent of annual global turnover. DPDPA penalties can reach ₹250 crore for serious breaches. Beyond fines, non-compliance risks regulatory investigations, data processing restrictions, reputational damage, and loss of European client contracts. Final investment depends on environment scale, SLA tier, and service scope. We provide detailed cost-benefit analyses in INR that quantify expected returns, helping Indian CIOs and CFOs justify the engagement to leadership. Quarterly business reviews track actual ROI against projections with full spend transparency.
How long does it take to become GDPR and DPDPA compliant?
A typical dual-compliance programme takes three to six months from gap assessment to implementation. Timeline depends on current maturity, data processing complexity, number of systems involved, and whether cross-border data transfer mechanisms need to be established.
How does Opsio handle dual GDPR and DPDPA compliance for Indian enterprises?
We implement a unified compliance framework that maps controls across both GDPR and DPDPA, identifying shared requirements that can be satisfied with single implementations and areas requiring separate treatment. For example, consent management must address GDPR's granular consent and DPDPA's notice-based approach simultaneously. Our unified data protection impact assessment methodology covers both frameworks, reducing the compliance burden for Indian enterprises processing both EU and Indian personal data.
Does Opsio provide Data Protection Officer services for Indian companies?
Yes, we offer virtual DPO services for Indian enterprises requiring this role under GDPR Article 37 and anticipating similar requirements under DPDPA implementation rules. Our DPO service includes regulatory liaison with EU supervisory authorities and the anticipated Indian Data Protection Board, data protection impact assessment oversight, compliance monitoring and reporting, staff training on data protection obligations, and advisory support for new processing activities. This service is particularly valuable for Indian IT companies processing EU personal data.
What tools does Opsio use for GDPR data discovery in Indian environments?
We deploy automated data discovery and classification tools across your Indian cloud infrastructure, databases, file systems, and SaaS applications to map personal data flows. Our tooling identifies EU personal data categories — names, emails, IP addresses, cookie identifiers — across AWS Mumbai, Azure Central India, and on-premises systems. The discovery output feeds into Records of Processing Activities and data flow maps required by both GDPR and DPDPA, providing a single source of truth for your data protection compliance.
How does Opsio assist with GDPR data subject access requests from Indian operations?
We implement automated DSAR workflows that enable your Indian teams to respond to EU data subject requests within GDPR's one-month timeline. Our system integrates with your databases, CRM, email systems, and cloud storage to locate all personal data associated with a requesting individual, compile it into a portable format, and manage the verification and delivery process. For Indian IT outsourcing operations processing DSARs on behalf of EU clients, we provide white-labelled response workflows integrated with client systems.
What are the penalties for GDPR non-compliance affecting Indian companies?
GDPR penalties can reach twenty million euros or four percent of global annual turnover, whichever is higher — and these apply to Indian companies processing EU personal data regardless of whether they have an EU establishment. Several Indian IT companies have faced GDPR enforcement actions for data processing activities conducted from Indian shores. Additionally, DPDPA imposes penalties up to two hundred fifty crore rupees for significant data breaches. Opsio's compliance programme is designed to mitigate both GDPR and DPDPA penalty risks through proactive compliance management.
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Map your data flows to GDPR and DPDPA.
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GDPR & DPDPA Compliance Services
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