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What is an AWS SLA? Uptime commitments, service credits and how to claim
An AWS SLA (service level agreement) is the uptime commitment Amazon Web Services publishes for each service, with service credits if it is missed.
What Is an Example of a Cloud Service Provider? 15 Examples
The best-known example of a cloud service provider is Amazon Web Services (AWS). Microsoft Azure and Google Cloud are the other two of the "big three".
What Is a Cloud Service Partner? Examples, Types and Tiers
A cloud service partner is an independent company that is part of AWS, Microsoft or Google Cloud's partner programme and helps customers plan, migrate to, run…
What is AI consulting? Services, stages and how to choose a partner
AI consulting is advisory work that helps an organisation decide where artificial intelligence will pay off, then plans the data, models, governance…
What Is a Managed Service Provider (MSP)? How MSPs Work
A managed service provider (MSP) is an outside company that runs part of your IT for you on an ongoing contract.
What Is a Disaster Recovery Plan? Components, RTO/RPO, Testing and Checklist
A disaster recovery (DR) plan is a written, tested procedure for restoring IT systems and data after a major outage, cyberattack or site loss.
Top 5 IT consulting firms in the US, and how to choose one
There is no official ranking of IT consulting firms, but five names appear on many US shortlists for large technology programmes: Accenture, Deloitte, IBM…
Top 5 demand forecasting tools by use case (2026)
The five demand forecasting tools worth shortlisting depend on who you are: Prediko for Shopify brands, Inventory Planner by Sage for multichannel retailers…
Top 5 cloud service providers in 2026: market share and best fit
The top five cloud service providers in 2026 are Amazon Web Services (AWS), Microsoft Azure, Google Cloud, Alibaba Cloud and Oracle Cloud Infrastructure (OCI).…
What are the 4 types of cloud services? IaaS, PaaS, SaaS and serverless
The four types of cloud services are infrastructure as a service (IaaS), platform as a service (PaaS), software as a service (SaaS) and serverless computing…
What are infrastructure managed services? Scope, pricing and how to choose
Infrastructure managed services (IMS, also called managed infrastructure services) are the outsourced operation of an organisation's IT infrastructure…
What are GCP managed services? Types, examples and partners
GCP managed services are Google Cloud services that Google operates for you, such as Cloud SQL, GKE Autopilot, Cloud Run and BigQuery, where Google handles…
How much does an MSP cost? Managed service pricing models and what drives them
What an MSP costs depends on what it manages and how it charges: per user, per device, per cloud resource, as a share of your cloud bill, or as a fixed monthly…
How much does a vision inspection system cost?
There is no single price for a vision inspection system. Cost depends on the number of cameras, line speed, the type of check, how many product variants you…
How much do cloud services cost? Pricing models, cost drivers and how to estimate
There is no typical price for cloud services, because you pay for what you use: the services you run, times their unit price, times how much you consume.