Managed Detection & Response — 24/7 Threat Hunting & Containment
82% of breaches involve a human attacker dwelling undetected for weeks. Your SIEM alerts pile up, false positives waste analyst hours, and real threats slip through. Opsio's MDR services combine AI-powered detection with certified human analysts who hunt, investigate, contain, and remediate threats — before damage is done.
Trusted by 100+ organisations across 6 countries
<1h
Response SLA
24/7
Threat Hunting
15min
Alert Triage
99.9%
Detection Rate
What's Included
24/7 Threat Hunting
Certified analysts (GCIH, GCFA, OSCP) proactively search for indicators of compromise, lateral movement, and hidden threats using behavioral analysis, threat intelligence from MITRE ATT&CK mapping, and hypothesis-driven investigation across your endpoints, network, cloud, and identity layers — not waiting for alerts but actively seeking adversaries.
Automated Threat Containment
When a threat is confirmed, we take immediate action — isolating affected endpoints via CrowdStrike or SentinelOne, blocking malicious IPs at the firewall, disabling compromised accounts in Azure AD, and containing the blast radius using automated SOAR playbooks for known TTPs while human analysts handle novel attack patterns.
Root Cause Analysis & Forensics
Every confirmed incident receives full forensic investigation: attack chain reconstruction from initial access to impact, compromised asset identification, indicator extraction for future detection, and detailed forensic reports meeting GDPR 72-hour, NIS2 24-hour, and HIPAA breach notification documentation requirements.
Endpoint Detection & Response (EDR)
We deploy and manage EDR agents — CrowdStrike Falcon, SentinelOne, or Microsoft Defender for Endpoint — across your fleet. Real-time visibility into process execution, file modifications, network connections, registry changes, and PowerShell activity with custom detection rules tuned to your environment.
Network Detection & Response (NDR)
Deep packet inspection and encrypted traffic analysis using Darktrace, Vectra, or Zeek detect command-and-control communications, data exfiltration, and lateral movement that endpoint-only solutions miss entirely. We monitor east-west and north-south traffic patterns across on-premises and cloud networks.
Compliance-Ready Incident Reporting
Every detection, investigation, and response action documented with timestamps, evidence chain, and analyst notes. Reports map directly to GDPR Article 33, NIS2 incident reporting, NIST IR framework, ISO 27001 Annex A.16, and HIPAA breach notification requirements — audit-ready from day one.
Free consultation
Talk to an expert about Managed Detection & Response
Tell us briefly what you need. A specialist replies within one business day — free and without obligation.
- Reply within one business day
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- Certified cloud engineers
Opsio is our partner for IT operations and cyber security – a crucial part of our business. We roast 12 million cups of coffee each day, and therefore have high demands for availability and reliability to deliver the best possible quality for our customers. Our partnership with Opsio is vital for us to succeed with this central function.
Magnus Norman
Head of IT · Löfbergs
Two enterprise security platforms. Included free.
Others pay a fortune for continuous vulnerability monitoring and a unified security-and-cost workspace — and then pay again for the people to run them. Every Opsio managed-cloud customer gets both, at no extra cost, with our engineers acting on what they surface.
SeqOps
Continuous vulnerability monitoring across your entire cloud & server estate — always on, never in the way.
- Every vulnerability, misconfiguration & exposure found continuously across AWS, Azure, GCP, Windows & Linux
- AI ranks findings by real risk, so effort goes where it matters
- Continuous compliance scoring: NIS2 · ISO 27001 · GDPR · PCI · HIPAA
- Read-only — collects security metadata, never your data
Opsio Shield
One intelligent workspace that unifies security posture, compliance scoring and cloud cost — so nothing hides between tools.
- Security posture, compliance score & multi-cloud spend on one live dashboard
- Cost anomalies & budget overruns caught before the invoice lands
- Auto-generated compliance evidence & vulnerability reports
- Encrypted secrets, mandatory MFA & row-level isolation by design
It's simply part of being an Opsio managed-cloud customer.
Why Your Business Needs Managed Detection & Response
82% of breaches involve an attacker dwelling inside the network for days or weeks before detection (Verizon DBIR). Traditional security monitoring generates thousands of alerts daily — most false positives — while your team struggles to investigate each one manually. By the time a genuine threat is confirmed and escalated, the attacker has moved laterally, exfiltrated data, or deployed ransomware. The average cost of a data breach reached $4.45 million in 2023 (IBM Cost of a Data Breach), and the primary driver of that cost is dwell time. Organizations need managed detection and response services that go beyond alerting to active threat elimination. Opsio's MDR services deploy and operate endpoint detection and response (EDR) platforms including CrowdStrike Falcon, SentinelOne, and Microsoft Defender for Endpoint, combined with SIEM correlation through Microsoft Sentinel, Elastic Security, or Splunk. Our platform-flexible approach integrates with your existing security stack rather than forcing a rip-and-replace. We layer network detection and response (NDR) tools like Darktrace or Vectra for full-spectrum visibility across endpoints, network, cloud, and identity.
Without MDR, organisations face a dangerous gap between detection and action. Security tools generate alerts, but nobody investigates them at 2 AM on a Saturday. Attackers know this — 76% of ransomware deployments occur outside business hours. A managed detection and response provider fills this gap with 24/7 human-led investigation and containment, ensuring threats are neutralised regardless of when they strike.
Every Opsio MDR engagement includes EDR agent deployment and tuning, custom detection rule engineering, 24/7 threat hunting by certified analysts (GCIH, GCFA, OSCP), automated and analyst-driven containment playbooks, full forensic investigation for every confirmed incident, and monthly threat landscape briefings tailored to your industry. The complete threat lifecycle — from first indicator to final remediation — managed professionally.
Common MDR challenges we solve: alert fatigue drowning security teams in thousands of daily notifications, lack of 24/7 coverage leaving nights and weekends unprotected, inability to perform root cause analysis after incidents, missing threat hunting capability to find advanced persistent threats, and no forensic expertise for regulatory incident reporting. If any of these resonate, you need MDR services.
Following managed detection and response best practices, our MDR readiness assessment evaluates your current detection and response capability, maps coverage gaps, and builds a clear improvement roadmap. We use proven MDR tools — CrowdStrike, SentinelOne, Microsoft Sentinel, Elastic SIEM — selected based on your environment. Whether you are comparing MDR vs MSSP vs SOC-as-a-Service for the first time or scaling an existing security operations program, Opsio delivers the expertise to close the gap between alerting and actual threat elimination. Wondering about MDR cost or whether to build an in-house SOC versus engage MDR consulting? Our assessment provides a detailed cost-benefit analysis tailored to your threat landscape and infrastructure. Featured reading from our knowledge base: Managed Detection and Incident Response: 24/7 Threat Protection, Managed Security Operations: A Complete How-To Guide, and SMB IT Managed Services: Streamline Operations, Enhance Security. Related Opsio services: SOC Security Services — 24/7 Managed SOC & MDR, Azure Sentinel Managed Service — 24/7 SIEM Operations, Managed Security Services — Enterprise Cybersecurity Partner, and Cybersecurity Service Provider.
How Opsio Compares
| Capability | DIY / In-House SOC | Generic MSSP | Opsio MDR |
|---|---|---|---|
| 24/7 threat hunting | Requires 6+ FTEs | ❌ Alert monitoring only | ✅ Continuous hunting |
| Incident containment | Manual, slow | ❌ Alerts only | ✅ Automated + analyst-driven |
| Mean time to respond | 4-24 hours | 2-8 hours | < 1 hour SLA |
| Root cause forensics | If skilled staff available | Basic or extra cost | ✅ Full forensics included |
| Multi-cloud support | Depends on team skills | Limited | ✅ AWS, Azure, GCP, hybrid |
| Compliance reporting | Manual documentation | Basic logs | ✅ 7+ framework-mapped reports |
| Typical annual cost | $500K-$1M+ (6+ FTEs) | $60-120K (alerts only) | $60-180K (fully managed) |
Ready to get started?
What You Get
Pricing & Investment Tiers
Transparent pricing. No hidden fees. Scope-based quotes.
Assessment & Onboarding
$8,000–$20,000
One-time setup
MDR Service
$5,000–$15,000/mo
Per environment
Incident Forensics
$3,000–$10,000
Per engagement
Transparent pricing. No hidden fees. Scope-based quotes.
Questions about pricing? Let's discuss your specific requirements.
Why Choose Opsio for Cloud Services
Human analysts, not just automation
Every confirmed threat investigated by GCIH/GCFA-certified analysts — automated playbooks for known patterns, humans for novel attacks.
Full containment included
We isolate, block, and remediate threats — not just alert you. Containment is standard, not an expensive add-on.
EDR platform agnostic
CrowdStrike, SentinelOne, Microsoft Defender, Carbon Black, Cortex XDR — your existing platform or our recommendation.
Multi-cloud and hybrid coverage
Unified detection and response across AWS, Azure, GCP, on-premises data centres, and remote endpoints worldwide.
Transparent per-endpoint pricing
Per-endpoint or per-environment pricing with no per-incident fees, no surprise charges, and no hidden costs.
Guaranteed <1 hour response SLA
Contractual SLA: alert triage within 15 minutes, active incident response within 60 minutes — 24/7/365.
Not sure yet? Start with a pilot.
Begin with a focused 2-week assessment. See real results before committing to a full engagement. If you proceed, the pilot cost is credited toward your project.
Our 4-Phase Delivery Process
Threat Assessment
Evaluate your current security posture, attack surface, detection gaps, and deploy EDR/NDR sensors across your environment. Deliverable: MDR readiness scorecard and gap analysis. Timeline: 1-2 weeks.
Detection Engineering
Build custom detection rules, behavioral analytics baselines, and integrate threat intelligence feeds tuned to your industry-specific threat landscape and MITRE ATT&CK coverage. Timeline: 2-3 weeks.
Active Hunting & Monitoring
Our analysts begin 24/7 proactive threat hunting using hypothesis-driven investigations, IoC sweeps, and continuous monitoring with real-time SOAR containment playbooks. Timeline: Ongoing from week 4.
Response, Remediation & Reporting
Confirmed threats are contained within SLA, fully investigated with forensic analysis, and remediated. Monthly threat briefings and quarterly security posture reviews included. Timeline: Ongoing.
Key Takeaways
- 24/7 Threat Hunting
- Automated Threat Containment
- Root Cause Analysis & Forensics
- Endpoint Detection & Response (EDR)
- Network Detection & Response (NDR)
Industries Served by Opsio
Financial Services
DORA and PSD2 incident detection with regulatory-grade forensic reporting.
Healthcare
HIPAA breach detection, rapid ePHI containment, and OCR notification support.
Technology & SaaS
Protecting intellectual property, customer data, and CI/CD pipeline integrity.
Critical Infrastructure
NIS2-compliant 24-hour threat detection and reporting for essential services.
Managed Detection & Response — 24/7 Threat Hunting & Containment — FAQ
What is Managed Detection and Response (MDR)?
Managed Detection and Response (MDR) is a 24/7 cybersecurity service that combines advanced threat detection technology — EDR, SIEM, and NDR — with human expertise to detect, investigate, contain, and remediate cyber threats. Unlike traditional managed security services (MSSP) that stop at alerting, MDR includes active threat hunting, incident investigation, real-time containment, and full forensic analysis. Organizations use MDR services because they provide the security outcomes of a mature in-house SOC without the $1M+ annual cost of building one from scratch.
How much do MDR services cost?
MDR pricing depends on endpoints monitored, data sources integrated, and service tier. Opsio's managed detection and response services range from $5,000-$15,000/month for typical enterprise environments covering 100-1,000 endpoints. We offer transparent per-endpoint pricing — no per-incident fees, no hidden charges, and no surprise invoices after a major incident. Initial assessment and onboarding runs $8,000-$20,000 as a one-time setup. Most clients find MDR 60-70% cheaper than building an equivalent in-house SOC, which requires hiring six or more full-time analysts, purchasing tool licenses, and maintaining 24/7 shift coverage independently.
How long does MDR onboarding take?
A typical MDR deployment takes 3-5 weeks from contract signature to full 24/7 coverage. Week 1-2: threat assessment, EDR/NDR sensor deployment, and SIEM integration. Week 2-3: custom detection rule engineering and baseline tuning to reduce false positives specific to your environment. Week 3-5: threat hunting activation, SOAR playbook configuration, and runbook documentation. Critical environments can receive interim monitoring coverage within 48 hours while full onboarding completes in parallel. Throughout the process, we assign a dedicated onboarding engineer who coordinates with your IT team to ensure minimal disruption to daily operations.
What is the difference between MDR and MSSP?
An MSSP (Managed Security Service Provider) primarily monitors and alerts — they watch your SIEM and send you tickets when something looks suspicious. MDR goes significantly further: proactive threat hunting, deep investigation, active containment such as isolating endpoints and blocking malicious IPs, full forensic analysis, and complete remediation. Think of an MSSP as hiring a security guard who calls you when the alarm goes off, while MDR is hiring a trained response team that catches the intruder, locks them out, and secures the building. For most organisations facing advanced threats, MDR delivers meaningfully better security outcomes.
Do I need MDR if I already have a SIEM?
A SIEM collects and correlates log data, but it requires skilled analysts to investigate alerts, tune detection rules, and respond to threats. Most organizations with SIEMs still experience alert fatigue — thousands of alerts with no one to investigate them properly. MDR wraps your SIEM with the human expertise and response capability it needs to actually stop threats. We integrate with your existing SIEM (Sentinel, Splunk, Elastic) rather than replacing it.
What EDR tools does Opsio support for MDR?
We integrate with all major EDR platforms: CrowdStrike Falcon, SentinelOne, Microsoft Defender for Endpoint, VMware Carbon Black, Palo Alto Cortex XDR, and Cybereason. We also integrate NDR solutions including Darktrace and Vectra for network-layer visibility. We can deploy new agents or operate your existing EDR investment — our MDR service is platform-agnostic and designed to maximize the tools you already own. If you are evaluating new EDR solutions, our team provides vendor-neutral recommendations based on your environment size, operating system mix, cloud footprint, and budget constraints to ensure the best fit.
How fast does Opsio respond to threats?
Our contractual SLA guarantees alert triage within 15 minutes and active incident response including containment action within 60 minutes for critical threats. For high-severity incidents, our average response time is 23 minutes from detection to containment action. Our follow-the-sun model with analyst teams in Sweden and India ensures consistent response times 24/7/365, including holidays and weekends when 76% of ransomware attacks occur. Every SLA is backed by contractual commitments with financial penalties if we miss targets. We publish monthly performance reports showing actual triage and response times so you can verify we consistently meet our guarantees.
Can MDR work alongside our internal security team?
Absolutely. Many clients use Opsio's MDR as a force multiplier — we handle 24/7 monitoring, proactive hunting, and tier-1/tier-2 response while your internal team focuses on security architecture, policy development, and strategic initiatives. We integrate into your existing incident management workflow through ServiceNow, Jira, or PagerDuty and provide shared visibility through real-time dashboards. Your team retains full control and escalation authority at all times. We also conduct joint tabletop exercises quarterly so both teams stay aligned on response procedures, and we tailor our escalation thresholds to match your internal risk appetite and operational preferences.
What compliance frameworks does MDR reporting support?
Our incident documentation is designed for multi-framework compliance. Every investigation includes timestamped evidence chains meeting GDPR Article 33 (72-hour notification), NIS2 (24-hour initial report), HIPAA breach notification, ISO 27001 Annex A.16 incident management, NIST SP 800-61 incident handling, SOC 2 CC7.3-CC7.5, and DORA ICT incident reporting. Reports are structured for direct submission to supervisory authorities and auditors without additional formatting or rework. Each report includes attack timeline reconstruction, affected asset inventory, containment actions taken, and remediation verification — giving your compliance team and legal counsel everything needed to meet regulatory deadlines with confidence.
What metrics should I track for MDR effectiveness?
Key MDR metrics include: Mean Time to Detect (MTTD) — how fast threats are identified, Mean Time to Respond (MTTR) — how fast containment occurs, false positive rate, threat hunting findings per month, MITRE ATT&CK technique coverage percentage, and incidents prevented versus incidents requiring remediation. Opsio provides monthly reporting on all these metrics with trend analysis and benchmarking against industry peers. We also track analyst utilisation, escalation accuracy, and detection rule effectiveness over time. These metrics help you demonstrate security programme maturity to your board, auditors, and cyber insurance underwriters with concrete data.
Still have questions? Our team is ready to help.
Ready to Move Beyond Alerting?
82% of breaches involve undetected dwell time. Get a free MDR readiness assessment and see how Opsio's threat hunting eliminates the gap between detection and response.
Managed Detection & Response — 24/7 Threat Hunting & Containment
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