Cloud Managed Services — Your Cloud, Our 24/7 Operations
Running cloud infrastructure in-house means hiring expensive specialists, carrying pagers, and hoping your team handles incidents at 3 AM. Opsio's cloud managed services deliver 24/7 operations across AWS, Azure, and GCP — monitoring, 15-minute incident triage, security management, and FinOps cost optimization so your team focuses on building product, not babysitting infrastructure.
Trusted by 100+ organisations across 6 countries
AWS/Azure/GCP
Multi-Cloud
24/7
Operations
99.9%
Uptime SLA
35%
Avg Cost Savings
What's Included
Opsio's managed cloud covers six operational domains an internal infrastructure team would otherwise have to staff separately — across AWS, Azure, Google Cloud, hybrid and on-prem estates, run by one platform-certified team. 24/7 monitoring with a 15-minute critical-alert triage SLA and true root-cause analysis, not just restarts. Continuous security and compliance monitoring with automated SOC 2, GDPR, HIPAA, NIS2 and ISO 27001 checks plus rapid critical-CVE patching. Infrastructure-as-code discipline through Terraform and CI/CD so configuration drift is detected and reverted automatically. Backup and disaster recovery to defined RPO/RTO targets with quarterly restoration drills. And FinOps that typically cuts cloud spend 25–40% through right-sizing, commitment strategies and continuous cleanup — whichever clouds, or combination of them, you run.
24/7 Monitoring & Incident Response
Infrastructure and application monitoring with Datadog, CloudWatch, or Azure Monitor. 15-minute critical alert triage, 1-hour active remediation SLA. PagerDuty-based alert routing with escalation policies. Root cause analysis and permanent fixes for every incident — not just restarts.
Multi-Cloud Operations
Unified operations across AWS, Azure, and GCP with consistent monitoring, alerting, and incident management. Cross-cloud networking and identity management. Single operational team covering all platforms with certified engineers for each cloud provider.
Security & Compliance Monitoring
Continuous security monitoring with GuardDuty, Sentinel, or Security Command Center. Automated compliance checks against SOC 2, GDPR, HIPAA, and ISO 27001. Proactive patching within 48 hours for critical CVEs. Quarterly access reviews and security posture assessments.
Infrastructure-as-Code Management
Terraform-managed environments with CI/CD pipelines for all infrastructure changes. Configuration drift detection and remediation. No console-click changes — every modification is code-reviewed, tested, and version-controlled for auditability.
Backup & Disaster Recovery
Automated backup strategies with cross-region replication and point-in-time recovery. Documented DR plans with defined RPO/RTO targets. Quarterly DR drills to verify recoverability. Backup restoration testing ensures your recovery capability is real, not theoretical.
FinOps & Cost Optimization
Monthly cost reports with trend analysis and optimization recommendations. Reserved Instance and Savings Plan management, spot strategy implementation, right-sizing based on utilization data, and resource cleanup. Typical savings of 25-40% on monthly cloud spend.
Free consultation
Talk to an expert about Cloud Managed Services
Tell us briefly what you need. A specialist replies within one business day — free and without obligation.
- Reply within one business day
- No obligation
- Certified cloud engineers
Opsio is our partner for IT operations and cyber security – a crucial part of our business. We roast 12 million cups of coffee each day, and therefore have high demands for availability and reliability to deliver the best possible quality for our customers. Our partnership with Opsio is vital for us to succeed with this central function.
Magnus Norman
Head of IT · Löfbergs
Two enterprise security platforms. Included free.
Others pay a fortune for continuous vulnerability monitoring and a unified security-and-cost workspace — and then pay again for the people to run them. Every Opsio managed-cloud customer gets both, at no extra cost, with our engineers acting on what they surface.
SeqOps
Continuous vulnerability monitoring across your entire cloud & server estate — always on, never in the way.
- Every vulnerability, misconfiguration & exposure found continuously across AWS, Azure, GCP, Windows & Linux
- AI ranks findings by real risk, so effort goes where it matters
- Continuous compliance scoring: NIS2 · ISO 27001 · GDPR · PCI · HIPAA
- Read-only — collects security metadata, never your data
Opsio Shield
One intelligent workspace that unifies security posture, compliance scoring and cloud cost — so nothing hides between tools.
- Security posture, compliance score & multi-cloud spend on one live dashboard
- Cost anomalies & budget overruns caught before the invoice lands
- Auto-generated compliance evidence & vulnerability reports
- Encrypted secrets, mandatory MFA & row-level isolation by design
It's simply part of being an Opsio managed-cloud customer.
Cloud Managed Services That Let You Focus on Product
Cloud managed services from Opsio close the operational gaps that in-house teams hit at scale — patches that lapse, certificates that expire, alerts that page someone at 3 AM, and incidents that surface missing runbooks. Most organizations underestimate the operational burden until the first major outage forces a post-mortem. Our managed cloud service provider model takes those gaps off your plate permanently, with 24/7 coverage across AWS, Azure, and GCP. We provide end-to-end cloud operations across AWS, Azure, and GCP for organizations across the Nordics, UK, and US — including SaaS platforms run from London and New York and regulated enterprises in Stockholm and Frankfurt. Our scope covers infrastructure monitoring with Datadog or CloudWatch, incident response with 15-minute triage SLA, security monitoring with GuardDuty, Sentinel, or Security Command Center, backup and cloud disaster recovery testing, patching and upgrade execution, and cost optimization with monthly FinOps reporting.
Multi-cloud management is increasingly common as organizations use AWS for compute, Azure for Microsoft workloads, and GCP for data analytics. Opsio provides unified operations across all three platforms with platform-certified AWS managed services, Azure managed services, and GCP managed services teams — eliminating the need to hire specialists for each cloud provider separately.
Infrastructure-as-code discipline — powered by our managed DevOps practices — ensures that every change is version-controlled, reviewed, and repeatable. We manage environments with Terraform, apply changes through CI/CD pipelines, and detect configuration drift automatically. This eliminates the console-click changes that cause outages and make environments impossible to reproduce.
Security is embedded in operations, not treated as a separate function. Our managed security services ensure threats are detected and remediated continuously. We monitor for threats continuously, apply security patches proactively, conduct quarterly access reviews, and maintain compliance posture against frameworks like SOC 2, GDPR, HIPAA, and ISO 27001 with regular compliance risk assessment reviews. Security findings are remediated as part of operational workflow, not deferred to a future sprint.
Cost transparency is standard. Monthly FinOps and cloud financial management reports show exactly where your cloud spend goes, identify optimization opportunities, and track savings over time. We manage Reserved Instance coverage, spot strategies, right-sizing, and resource cleanup. Clients typically save 25-40% on their cloud bill — often more than the cost of managed services itself. Before workloads reach steady-state operations, our cloud consultancy practice runs the upstream architecture, landing-zone, and migration-strategy work so the environment we take over is built right from day one rather than retrofitted in flight. Featured reading from our knowledge base: Automated Managed Services: Streamlining Your Operations with Our Expertise, Non-Profit Managed IT Services: Streamlining Your Operations with Expertise, and Automated Managed Services: Streamlining Your Operations with Our Expertise.
How Opsio Compares
| Capability | In-House Team | Other Provider | Opsio |
|---|---|---|---|
| Cloud coverage | 1-2 platforms | Single platform focus | AWS, Azure, GCP unified |
| 24/7 operations | Business hours + on-call | Basic monitoring | Full 24/7 NOC with 15-min SLA |
| Security monitoring | Periodic scans | Basic alerting | Continuous with compliance automation |
| Cost optimization | Annual review | Quarterly audit | Continuous FinOps with monthly reports |
| Infrastructure-as-code | Partial adoption | Not enforced | Terraform with drift detection |
| DR testing | Never tested | Annual at best | Quarterly with verified restoration |
| Typical annual cost | $350K+ (3-4 engineers) | $150-250K | $60-240K (fully managed) |
Ready to get started?
What You Get
Every cloud managed services engagement ships a fixed set of recurring deliverables — not just operational dashboards. The initial scope includes a cloud audit across security, performance, and cost dimensions; full monitoring and alerting configuration in Datadog or CloudWatch; incident response workflows with PagerDuty integration and documented runbooks; a security baseline with compliance monitoring and patching schedule; and Terraform-managed infrastructure with drift detection. Ongoing deliverables include FinOps cost reports tracking optimization savings, monthly operations reports covering uptime, incidents, and cost metrics, quarterly strategic reviews with architecture recommendations, and full knowledge-transfer documentation with escalation contacts. Backup and disaster recovery configurations are tested every quarter with documented restoration results — proving the recovery capability is real rather than theoretical. Each deliverable has a clear owner, frequency, and success criterion measured monthly.
Pricing & Investment Tiers
Transparent pricing. No hidden fees. Scope-based quotes.
Cloud Assessment & Onboarding
$10,000–$25,000
One-time setup
Standard Managed Services
$5,000–$12,000/mo
Most popular — full operations
Enterprise Managed Services
$12,000–$20,000/mo
Enhanced SLA + dedicated team
Transparent pricing. No hidden fees. Scope-based quotes.
Questions about pricing? Let's discuss your specific requirements.
Why Choose Opsio for Cloud Services
Opsio's cloud managed services differ from internal teams and generic providers on six measurable dimensions. Coverage spans AWS, Azure, and GCP under a single operations team rather than separate per-cloud silos. SLA commitments are contractual: 15-minute alert triage, 1-hour active remediation, with credits applied if missed — not aspirational targets. FinOps is built into the engagement, delivering 25-40% cloud-bill reduction through continuous optimization rather than annual audits. Security operates continuously with threat detection, proactive patching, and compliance automation embedded in operational workflow. Infrastructure-as-code discipline ensures every change is version-controlled, peer-reviewed, and reproducible — eliminating the undocumented console changes that cause most cloud outages. Disaster recovery is verified through quarterly drills with measured RPO/RTO outcomes, not just documented procedures. Each is a contractual commitment, not marketing language.
Multi-cloud coverage
AWS, Azure, and GCP operations under a single team with certified engineers.
24/7 SLA-backed operations
15-minute triage, 1-hour remediation — contractual commitments with credits.
FinOps built in
25-40% cloud cost savings through continuous optimization, not annual audits.
Security embedded
Continuous threat monitoring, proactive patching, and compliance automation.
IaC discipline
Terraform-managed environments with drift detection and CI/CD pipelines.
DR tested quarterly
Disaster recovery plans verified through regular drills, not just documented.
Not sure yet? Start with a pilot.
Begin with a focused 2-week assessment. See real results before committing to a full engagement. If you proceed, the pilot cost is credited toward your project.
Our 4-Phase Delivery Process
Onboarding a cloud managed services provider follows a four-phase sequence with named deliverables and exit criteria — not a rolling drift into operations. Cloud Assessment (1-2 weeks) audits your existing infrastructure, monitoring posture, security gaps, and cost efficiency across every cloud platform you run, producing a managed-services readiness report. Onboarding & Baseline (2-3 weeks) configures monitoring, alerting, backup, and security baselines; defines SLA targets; documents runbooks; and stands up incident-response workflows. Stabilization (2-4 weeks) addresses critical security findings, executes the FinOps quick-wins identified in the assessment, resolves known reliability issues, and validates DR through initial failover testing — this is where 25-40% cost savings typically begin landing. Ongoing Operations (continuous) covers 24/7 monitoring, incident response, patching, optimization, quarterly DR testing, and monthly reporting with strategic reviews. Phase gates are explicit, not assumed.
Cloud Assessment
Audit current infrastructure, monitoring, security posture, and cost efficiency across all cloud environments. Deliverable: managed services readiness report with recommendations. Timeline: 1-2 weeks.
Onboarding & Baseline
Configure monitoring, alerting, backup, and security baseline. Establish SLA targets, document runbooks, and set up incident response workflows. Timeline: 2-3 weeks.
Stabilization
Address critical security findings, optimize costs, resolve known reliability issues, and validate DR procedures through initial failover testing. Timeline: 2-4 weeks.
Ongoing Operations
24/7 monitoring, incident response, patching, cost optimization, DR testing, and monthly reporting with quarterly strategic reviews. Timeline: Ongoing.
Key Takeaways
- 24/7 Monitoring & Incident Response
- Multi-Cloud Operations
- Security & Compliance Monitoring
- Infrastructure-as-Code Management
- Backup & Disaster Recovery
Industries Served by Opsio
Cloud managed services are not industry-neutral — operational priorities differ by vertical. SaaS and technology platforms need 99.9%+ uptime with rapid horizontal scaling and cost-efficient growth, so we tune monitoring for application-layer signals and FinOps for elastic workload patterns. Enterprise and retail demand multi-cloud governance with consistent compliance posture across AWS, Azure, and GCP, plus cost transparency for finance and procurement teams. Healthcare requires HIPAA-aligned operations with end-to-end encryption, access audit trails, and PHI-handling procedures embedded in incident response. Financial services run regulated environments under SOC 2, DORA, and PCI-DSS frameworks with documented change management and segregation of duties. Each vertical receives the same SLA-backed operations layer; the security policies, compliance evidence, monitoring rules, and reporting cadence are tuned to the regulatory and business context that vertical operates in.
SaaS & Technology
Production infrastructure operations with 99.9%+ uptime and rapid scaling.
Enterprise & Retail
Multi-cloud governance with compliance monitoring and cost transparency.
Healthcare
HIPAA-compliant cloud operations with encryption and access audit trails.
Financial Services
Regulated cloud environments with SOC 2 compliance and change documentation.
Related Services
Explore More
Managed AWS
Cloud Solutions — Managed Cloud
Managed Azure
Cloud Solutions — Managed Cloud
Managed GCP
Cloud Solutions — Managed Cloud
Monitoring & Support 24/7
Cloud Solutions — Managed Cloud
Cost Optimization
Cloud Solutions — Managed Cloud
Cloud Consultancy
Cloud Solutions — Managed Cloud
Disaster Recovery
Cloud Solutions — Managed Cloud
Private & Hybrid Cloud
Cloud Solutions — Managed Cloud
IT-drift
Cloud Solutions — Managed Cloud
Cloud Managed Services — Your Cloud, Our 24/7 Operations — FAQ
What are cloud managed services?
Cloud managed services provide outsourced operations for your cloud infrastructure — 24/7 monitoring, incident response, security management, patching, backup, cost optimization, and compliance monitoring. Opsio acts as your cloud operations team across AWS, Azure, and GCP, providing SLA-backed support so your internal team focuses on building product and features. Instead of hiring multiple infrastructure engineers, you get a full operations team with deep multi-cloud expertise. Our NOC handles alerts around the clock while FinOps specialists optimize spending — all for a fraction of building an equivalent internal team.
How much do cloud managed IT services cost?
Cloud managed services range from $5,000 to $20,000 per month depending on environment size, complexity, and SLA requirements. The initial assessment and onboarding runs $10,000-$25,000. Most clients see a net cost reduction because our FinOps practice saves 25-40% on cloud spend — often exceeding the management fee within the first quarter. For example, a company spending $60,000 monthly on AWS infrastructure typically saves $15,000-$24,000 through our optimization practices. Combined with a $10,000 monthly management fee, the net result is a $5,000-$14,000 monthly cost reduction while gaining professional 24/7 operations coverage that the internal team could not previously provide.
Can Opsio manage multi-cloud environments?
Yes. Multi-cloud management is a core capability. We provide unified operations across AWS, Azure, and GCP with consistent monitoring, alerting, and incident response. Certified engineers for each platform ensure you get cloud-specific expertise without hiring three separate teams. Cross-cloud networking and identity management are included. For example, a company running application workloads on AWS, data analytics on GCP, and Microsoft workloads on Azure gets a single operations team managing all three environments with consistent SLAs. Our unified monitoring correlates alerts across clouds for faster diagnosis.
What SLA does Opsio provide for managed cloud services?
Standard SLA includes 99.9% platform availability, 15-minute critical alert triage, 1-hour active remediation, and monthly reporting. Enhanced SLAs with faster response times and dedicated engineers are available for mission-critical environments. Contractual SLA credits apply if we miss committed response times. For example, our premium tier guarantees 99.99% availability with 5-minute alert triage and 30-minute active remediation, backed by a dedicated engineering pod familiar with your specific environment. SLA compliance is tracked automatically and reported monthly with detailed incident breakdowns including root cause analysis, resolution steps, and preventive measures to avoid recurrence.
How does Opsio handle cloud security?
We monitor continuously with GuardDuty, Sentinel, or Security Command Center depending on your cloud platform. Critical patches are applied within 48 hours. Compliance is tracked against SOC 2, GDPR, HIPAA, and ISO 27001 with automated policy enforcement. Quarterly access reviews and security posture assessments ensure your cloud environment meets regulatory requirements. For example, GuardDuty detects suspicious API calls, potential cryptocurrency mining, and compromised credentials in real time. Our security team investigates alerts within 15 minutes, containing threats before they escalate. Automated compliance dashboards show your current posture against each framework, making audit preparation straightforward rather than a multi-week scramble.
What is included in cloud cost optimization?
Monthly FinOps reports analyze spending by service, team, and environment. We manage Reserved Instance and Savings Plan coverage, implement spot strategies for fault-tolerant workloads, right-size instances based on utilization data, and clean up unused resources. Typical savings of 25-40% on monthly cloud bills with transparent reporting. For example, our first-month assessment typically identifies $5,000-$15,000 in quick wins from unattached EBS volumes, idle load balancers, and oversized instances. Long-term optimization through Reserved Instances and architectural improvements adds another 15-25% in sustained savings. Every recommendation includes projected savings and implementation effort so you can prioritize based on impact and urgency.
Does Opsio use infrastructure-as-code?
Yes. Every environment is managed with Terraform through CI/CD pipelines. Changes are code-reviewed, tested, and version-controlled. Configuration drift is detected automatically and remediated. This eliminates console-click changes that cause outages and ensures every environment can be reproduced identically. For example, if a networking change is needed, our engineers write the Terraform code, submit a pull request showing the exact resources affected, receive peer review from a second engineer, and apply the change through an automated pipeline. This process ensures no undocumented changes exist in your environment and provides a complete audit trail for compliance.
How does Opsio handle disaster recovery?
We design DR plans with defined RPO and RTO targets, configure automated backups with cross-region replication, document failover runbooks, and test DR procedures quarterly. Backup restoration testing verifies that your recovery capability actually works. Most organizations never test their DR — we make it a routine operational practice. For example, a quarterly DR test involves failing over to the secondary region, validating that all applications function correctly, measuring actual recovery time against targets, and documenting any gaps discovered during the exercise.
Can Opsio take over management of an existing cloud environment?
Yes. Cloud takeover is a standard engagement. We audit the existing environment, identify gaps in monitoring, security, and operational practices, configure our management tooling, and establish SLA baselines. The onboarding process typically takes 2-3 weeks before we assume full operational responsibility. For example, a recent takeover revealed 15 unmonitored production servers, outdated SSL certificates expiring within weeks, and no automated backup verification. Within the first month, we resolved all critical gaps, implemented comprehensive monitoring, and established operational procedures. The client gained peace of mind knowing their infrastructure was professionally managed with documented standards and accountability.
What reporting does Opsio provide for managed services?
Monthly reports cover uptime and SLA compliance, incidents with count, severity, and resolution time breakdowns, security posture including vulnerabilities patched and compliance scores, cost analysis with optimization savings tracked, and operational metrics like patches applied and backups verified. Quarterly strategic reviews include architecture recommendations and roadmap planning. For example, a typical monthly report shows 99.95% uptime, two incidents resolved within SLA, zero critical vulnerabilities, $8,000 in newly identified cost savings, and all backups verified successfully. Quarterly reviews assess whether your architecture still meets business needs and recommend improvements like adopting new managed services or optimizing networking for better performance.
Still have questions? Our team is ready to help.
Ready to Outsource Your Cloud Managed Services?
Running cloud infrastructure in-house is expensive and risky. Get a free assessment and see how cloud managed services across AWS, Azure & GCP cut costs and improve reliability.
Cloud Managed Services — Your Cloud, Our 24/7 Operations
Free consultation